KIMBERLY KIMBERLIN
Warsaw,KY
Summary
Achieved impactful outcomes by mentoring the next generation of healthcare professionals. Enhanced team performance through a commitment to detail and collaboration. Drove positive workplace culture, making significant contributions to team success.
Achieved successful project completions through effective team collaboration and communication. Delivered solutions to complex problems, enhancing overall project efficiency. Maintained a flexible approach to meet changing demands, resulting in consistent and reliable project outcomes.
Overview
21
21
years of professional experience
Work History
Clincal Coordinator/preceptor/ Safety Officer
St. Elizabeth Physicians, Dermatology
07.2018 - 12.2025
- - Primary liaison between doctors and patients
- - Record & update patient information into the electronic medical records database
- - Manage appointment scheduling and follow-up
- - Administer labs and tests, check patient vitals
- - Administering biologics
- - Patient education
- Developed training programs for clinical staff to improve compliance with healthcare regulations.
- Conducted regular safety audits to identify hazards and ensure compliance with regulations.
- Developed training materials to improve onboarding processes and promote best practices among peers.
- Skilled at working independently and collaboratively in a team environment.
- Managed patient intake processes, ensuring accurate information collection and efficient workflow.
- Assisted in performing diagnostic tests, maintaining high standards of patient care and safety.
- Coordinated appointment scheduling, optimizing clinic operations and reducing patient wait times.
- Educated patients on treatment plans and medication usage, enhancing compliance and understanding.
- Trained new medical assistants on procedures and best practices, fostering a collaborative team environment.
- Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
- Streamlined inventory management of medical supplies, reducing shortages and maintaining operational efficiency.
- Led quality improvement initiatives to enhance patient satisfaction scores through targeted feedback programs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Suite Attendant
Compass Group Management
02.2022 - 05.2023
- Maintained cleanliness and organization of suites, ensuring guest satisfaction and comfort.
- Assisted in preparation of amenities and supplies for guest arrivals.
- Collaborated with housekeeping team to optimize workflow and enhance service quality.
- Implemented best practices for suite maintenance, improving operational efficiency.
Instructor - Medical Insurance Billing & Coding, Clinical Medical Assisting
Ross Medical Educational Center
08.2017 - 08.2021
- - Administering and grading written and performed exams
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Facilitated classroom discussions that fostered critical thinking and collaboration among students.
- Assessed student progress through various evaluation methods, ensuring accurate performance tracking.
- Organized workshops and training sessions for faculty to promote professional development initiatives.
- Collaborated with curriculum committees to align educational programs with industry standards and best practices.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Medical Assistant
St Elizabeth Physicians, Heart and Vascular
05.2016 - 07.2018
- - Maintained and cleaned exam room and medical equipment
- Monitored vital signs and reported changes to the healthcare team for timely intervention.
- Prepared and maintained medical records, ensuring accuracy and confidentiality of information.
- Collaborated with management to assess risk and improve safety measures.
Front End Associate
Chik-Fil-A
06.2017 - 01.2018
- Provided exceptional customer service, assisting customers with product inquiries and purchases.
- Maintained accurate inventory records, ensuring stock levels met demand.
- Operated point-of-sale systems efficiently, processing transactions with attention to detail.
- Collaborated with team members to enhance store displays and merchandising strategies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Medical Assistant
UC Physicians
11.2015 - 05.2016
- Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
- Trained new medical assistants on procedures and best practices, fostering a collaborative team environment.
- Streamlined inventory management of medical supplies, reducing shortages and maintaining operational efficiency.
- Led quality improvement initiatives to enhance patient satisfaction scores through targeted feedback programs.
Procedure Scheduler
Commonwealth Orthopedics
08.2014 - 11.2015
- Scheduled patient appointments, optimizing provider availability and minimizing wait times.
- Coordinated with healthcare providers to confirm procedure details and requirements.
- Managed electronic health records system, ensuring accuracy and compliance with regulations.
- Communicated effectively with patients regarding procedure preparation and follow-up instructions.
Medical Assistant
Eastern Virginia Ear, Nose & Throat Specialists
07.2011 - 07.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant / Manager / Scheduler / Coder
Orthopedic Associates of Southwest Ohio
08.2007 - 06.2011
- Oversaw daily operations, ensuring efficient patient care delivery.
- Coordinated scheduling and workflow management to optimize clinic efficiency and patient satisfaction.
- Trained and mentored staff on best practices in patient care and office procedures.
- Implemented process improvements that enhanced accuracy in patient record management.
- Cultivated relationships with stakeholders to strengthen community outreach and partnerships in healthcare services.
ED Tech / Medical Assistant
Bethesda Arrow Springs - Emergency, Occupational Health
04.2006 - 08.2007
- Administered patient care and support in emergency and occupational health settings.
- Assisted medical staff with procedures, ensuring compliance with safety protocols.
- Monitored vital signs and documented patient information accurately for ongoing assessments.
- Collaborated with multidisciplinary teams to enhance patient outcomes and workflow efficiency.
- Ensured patient safety with strict adherence to infection control protocols and proper use of personal protective equipment.
- Developed interpersonal rapport with patients from diverse backgrounds while maintaining empathy and professionalism throughout their stay.
Medical Assistant
Ohio Heart and Vascular
10.2004 - 04.2006
- Managed patient intake processes, ensuring accurate information collection and efficient workflow.
- Assisted in performing diagnostic tests, maintaining high standards of patient care and safety.
- Coordinated appointment scheduling, optimizing clinic operations and reducing patient wait times.
- Educated patients on treatment plans and medication usage, enhancing compliance and understanding.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Associates Degree - Administrative Medical Assisting
Southwestern College of Business
01.1991
High School Diploma - undefined
North College Hill High School
01.1987
Skills
- Performed clinical tasks and supported healthcare professionals in delivering comprehensive patient services
- Achieved CPR and First Aid certification, demonstrating preparedness for emergency response situations
- Standardized medical terminology to ensure consistency in patient records
- Evaluated and analyzed patient records to assign accurate codes for diagnoses and procedures
- Facilitated scheduling, resource allocation, and communication to enhance organizational efficiency
- Facilitated timely approvals for patient treatments by managing prior authorization requests Supported patient satisfaction by following up on authorization status to minimize care delays Contributed to operational efficiency by applying best practices in authorization processes
- Executed comprehensive reviews and audits to ensure FDA compliance across operational processes
- Developed and delivered comprehensive written and verbal communications to enhance information clarity and understanding
- Evaluated and documented wound conditions while implementing targeted care strategies
- Executed blood draw procedures with precision, ensuring adherence to safety protocols and patient comfort standards
- Executed critical evaluations to ensure adherence to quality standards
- Designed and implemented an engaging educational environment that promotes collaboration and critical thinking
- Optimized configuration and maintenance of Epic software systems to enhance clinical and administrative operations
- Assisted teams in enhancing workflow efficiency through optimized Microsoft Office usage Supported the creation of high-quality presentations and reports to aid informed decision-making Contributed to improved data analysis capabilities by utilizing Excel effectively
- Assisted in executing projects smoothly through effective multitasking and organization Supported team collaboration by establishing structured processes for task management Helped improve operational efficiency by prioritizing and organizing workloads effectively
- Oversaw customer interactions to guarantee exceptional service and cultivate enduring relationships
- Evaluated data and trends to inform strategic decision-making for organizational initiatives
- Evaluated project requirements and prioritized tasks to enhance workflow efficiency
- Cultivated relationships with stakeholders to enhance trust and streamline communication processes
- Assisted in improving project documentation efficiency through effective use of MS Office Supported team collaboration by streamlining shared resources and templates Created engaging presentations that clearly conveyed project goals and outcomes
- Directed project coordination activities, ensuring alignment of resources and schedules with project objectives
- Established and enforced best practices for discretion and confidentiality to uphold organizational integrity
- Oversaw scheduling logistics to synchronize team availability with project deadlines
- Oversaw digital and physical document systems, emphasizing categorization and secure storage protocols
- Orchestrated discussions by delivering actionable plans and innovative concepts to enhance team alignment
- Evaluated existing processes and implemented solutions for continuous improvement and optimization
- Oversaw meticulous record-keeping and documentation processes to enhance decision-making and ensure operational transparency
- Executed comprehensive staff management strategies to enhance workforce engagement and professional development
- Led collaborative strategic planning sessions to advance long-term business objectives
- Facilitated logistics and agenda coordination for meetings to enhance team alignment and productivity
- Managed and optimized schedules to facilitate timely project execution and enhance team collaboration
- Directed administrative teams and streamlined processes to enhance communication and optimize resource allocation
- Oversaw comprehensive event coordination, encompassing venue selection, scheduling, and vendor communication
- Executed comprehensive assessments of processes to ensure regulatory compliance
- Assisted in optimizing database operations by managing data workflows effectively Supported data accuracy and reliability through regular database maintenance practices Contributed to faster data retrieval times, enhancing user satisfaction
- Oversaw inquiries and delivered support as primary point of contact
- Oversaw daily staff supervision to cultivate a positive work environment and enhance professional development
- Synthesized and analyzed data to generate comprehensive reports for stakeholder and management evaluation
- Established and upheld document control protocols to optimize organizational efficiency
- Cultivated and expanded professional network through active participation in industry events and strategic use of online platforms
- Oversaw team performance and delivered strategic guidance to enhance workflow efficiency
- Assisted in enhancing patient satisfaction by managing scheduling processes effectively Supported increased appointment availability through optimization of scheduling systems and workflows Aided in improving operational efficiency by coordinating schedules across various departments
- Evaluated financial data and executed budget management strategies to ensure fiscal responsibility
- Verified and validated insurance coverage details to enhance operational efficiency in healthcare
- Assisted in enhancing patient satisfaction by managing registration processes effectively Supported operational efficiency through the implementation of streamlined patient intake procedures Aided in reducing wait times by optimizing registration workflows
- Processed medical billing claims promptly to support cash flow for healthcare providers Assisted in reviewing and reconciling claims to improve billing accuracy Built strong relationships with providers to enhance billing communication
- Orchestrated collaborative problem-solving sessions to drive innovative solutions for complex challenges
- Oversaw project timelines and optimized schedules to guarantee on-time delivery of all deliverables
- Executed comprehensive reviews and audits to ensure meticulous attention to detail
- Established and executed communication protocols to enhance information flow within organization
- Fostered open communication and collaboration to enhance project execution outcomes
- Developed and delivered concise, impactful verbal and written communications to enhance message clarity
- Assessed and prioritized tasks according to urgency and importance to enhance productivity
- Facilitated dispute resolution and negotiated solutions to enhance team communication
- Evaluated risk factors and implemented protocols to protect assets and uphold compliance standards
- Managed intricate scheduling operations to guarantee timely project execution
- Assisted in improving workflows by enhancing Microsoft Office skills across projects Supported data accuracy and reporting efficiency through effective use of Excel Contributed to better team communication and presentation quality by applying best practices in Word and PowerPoint
- Directed team dynamics and performance to cultivate a culture of accountability and excellence
- Facilitated effective communication through organized phone and email exchanges Supported client satisfaction by maintaining professional correspondence standards Addressed inquiries promptly to promote a collaborative team atmosphere
- Supported team performance improvements through focused coaching and mentoring initiatives Boosted employee engagement and satisfaction by offering tailored support and guidance Promoted a collaborative learning environment to achieve successful outcomes
- Facilitated employee skill enhancement through structured training programs Boosted team cooperation and efficiency by organizing focused skill-building sessions Developed a well-informed workforce via thorough onboarding procedures
- Led customer service team to guarantee prompt responses and efficient issue resolution
- Oversaw inventory monitoring and analysis to ensure timely replenishment and minimize stock discrepancies
- Optimized appointment scheduling processes to enhance workflow efficiency
- Facilitated onboarding processes for new hires through orientation programs Supported employee retention by creating a friendly introduction to company culture Encouraged connections between new employees and existing staff to enhance team dynamics
- Established quality assurance protocols to systematically identify and rectify product defects
- Utilized Microsoft Office applications to assist in document creation and data organization Supported team members in preparing presentations and reports Maintained accurate records using Excel spreadsheets
- Microsoft office
CONTACT INFORMATION
- 119 Mourning Dove Drive
- Warsaw, KY 41095
- P: 757-633-4193
- E: Kimkimberlin913@gmail.com
Timeline
Suite Attendant
Compass Group Management
02.2022 - 05.2023
Clincal Coordinator/preceptor/ Safety Officer
St. Elizabeth Physicians, Dermatology
07.2018 - 12.2025
Instructor - Medical Insurance Billing & Coding, Clinical Medical Assisting
Ross Medical Educational Center
08.2017 - 08.2021
Front End Associate
Chik-Fil-A
06.2017 - 01.2018
Medical Assistant
St Elizabeth Physicians, Heart and Vascular
05.2016 - 07.2018
Medical Assistant
UC Physicians
11.2015 - 05.2016
Procedure Scheduler
Commonwealth Orthopedics
08.2014 - 11.2015
Medical Assistant
Eastern Virginia Ear, Nose & Throat Specialists
07.2011 - 07.2014
Medical Assistant / Manager / Scheduler / Coder
Orthopedic Associates of Southwest Ohio
08.2007 - 06.2011
ED Tech / Medical Assistant
Bethesda Arrow Springs - Emergency, Occupational Health
04.2006 - 08.2007
Medical Assistant
Ohio Heart and Vascular
10.2004 - 04.2006
Associates Degree - Administrative Medical Assisting
Southwestern College of Business
High School Diploma - undefined
North College Hill High School