Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly King

Princeton,WV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

Princeton Community Hospital
07.2023 - Current
  • Provided exceptional customer service to patients, families, and healthcare team members by promptly addressing questions and concerns related to medication histories.
  • Expedited turnaround time for completion of medication reconciliations due to efficient multitasking capabilities.
  • Increased accuracy of electronic medical records by updating and maintaining patient medication profiles within the hospital''s system.
  • Enhanced nursing staff efficiency by assisting with medication reconciliation tasks during the admission process.
  • Improved patient safety by accurately obtaining and documenting medication histories for newly admitted patients.
  • Reduced medication errors by conducting thorough interviews with patients and families to verify prescription medications, dosages, and frequencies.

Lead Pharmacy Technician

CVS Pharmacy
05.2016 - 07.2023
  • Supervised 12 pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
  • Assisted with various administrative tasks within the pharmacy, such as data entry, billing, and appointment scheduling to ensure smooth operations.

Education

Associate of Applied Science - Accounting

Purdue Global University
08.2023

High School Diploma -

Pikeview High School
Princeton, WV
05.2014

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Active Listening
  • Critical Thinking
  • Customer Service
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable

Timeline

Pharmacy Technician

Princeton Community Hospital
07.2023 - Current

Lead Pharmacy Technician

CVS Pharmacy
05.2016 - 07.2023

Associate of Applied Science - Accounting

Purdue Global University

High School Diploma -

Pikeview High School

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Kimberly King