Kimberly King
Princeton,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Princeton Community Hospital
2023.07 - Current
- Provided exceptional customer service to patients, families, and healthcare team members by promptly addressing questions and concerns related to medication histories.
- Expedited turnaround time for completion of medication reconciliations due to efficient multitasking capabilities.
- Increased accuracy of electronic medical records by updating and maintaining patient medication profiles within the hospital''s system.
- Enhanced nursing staff efficiency by assisting with medication reconciliation tasks during the admission process.
- Improved patient safety by accurately obtaining and documenting medication histories for newly admitted patients.
- Reduced medication errors by conducting thorough interviews with patients and families to verify prescription medications, dosages, and frequencies.
Lead Pharmacy Technician
CVS Pharmacy
2016.05 - 2023.07
- Supervised 12 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Assisted with various administrative tasks within the pharmacy, such as data entry, billing, and appointment scheduling to ensure smooth operations.
Education
Associate of Applied Science - Accounting
Purdue Global University
08.2023
High School Diploma -
Pikeview High School
Princeton, WV05.2014
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Active Listening
- Critical Thinking
- Customer Service
- Time Management
- Attention to Detail
- Flexible and Adaptable
Timeline
Pharmacy Technician
Princeton Community Hospital
2023.07 - Current
Lead Pharmacy Technician
CVS Pharmacy
2016.05 - 2023.07
Associate of Applied Science - Accounting
Purdue Global University
High School Diploma -
Pikeview High School
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