Kimberly King

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Utilized GPS navigation systems to navigate faster routes.
• Handled sensitive documents securely, maintaining confidentiality and protecting client information.

Seasoned HR Manager responsible for 2 Medical Equipment Repair and Refurbishment plants located in Fort Mill, SC and Bothell, WA, supporting 2 plant managers and a diverse management team. Responsible for running all aspects of the human resources department for both locations; specifically focused on employee investigations, legal compliance, process and procedure creation and implementation

NOTABLE ACHIEVEMENTS
 Structured Succession & Mentoring Plan for Key Roles
 Developed Complete Supervisory Training, Harassment Training and Onboarding
 Implemented Biometric Timekeeping System
 Provoked Employee engagement through surveys, focus groups and all hands meetings

Strategic partner for 3 Plant Managers (2 in Kings Mountain, NC and 1 in Shelby, NC) supporting each business unit; responsible for employee relations, including compensation, harassment and discrimination complaints, employee engagement, talent acquisition and strategic succession planning

NOTABLE ACHIEVEMENTS

 Renegotiated staffing service contracts with an overall reduction in rate by 9%
 Redesigned new hire orientation process within first 30 days; handbook within 90 days
 Rebranded reprimands as corrective actions to motivate employees to correct the unacceptable behavior
 Rebuffed active union campaign that ran July 2014 – July 2015

Human Resources Generalist

Innovative HRG with two direct reports responsible for employee relations and investigations (including wage, discrimination and sexual harassment), employee engagement, facilitating leadership training, responding to EEOC and ESC claims and supporting three lines of business in SC and NC

NOTABLE ACHIEVEMENTS

 Received “WIN” Award for outstanding achievement
 Championed Leadership Development Training
 Ensured vendor staffing services are meeting SBD’s staffing needs
 Co-managed mfg business employee implementation from Reynosa, Mexico to Charlotte, NC