Kimberly Kinner
Los Gatos,CA
Summary
Experienced operations and events professional with a strong record of leading large-scale programs, managing vendor partnerships, and driving cross-functional initiatives that elevate the employee experience. Over a decade of success overseeing logistics, budgeting, and process improvements in fast-paced global environments. Known for strategic thinking, collaboration, and delivering seamless, high-impact experiences that strengthen culture and engagement.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Program Specialist, Events, Enterprise Operations
Netflix
Los Gatos, California
08.2018 - 11.2025
- Lead the on-site event program for Netflix’s Los Gatos campus, managing end-to-end planning, logistics, and execution for 600+ internal events annually.
- Evolved the workplace events function from coordination to strategic program management, supporting initiatives that strengthen employee experience, culture, and engagement.
- Execute a diverse portfolio of events — all-hands meetings, leadership offsites, productions, team activations, and cultural celebrations — aligned with Netflix’s creative culture.
- Partner cross-functionally with Workplace, Food & Beverage, Security, Communications, AV/Production, EHS, and Administrative teams to deliver seamless experiences across multiple locations.
- Manage annual programming calendar, budgets, vendor contracts, and staffing to support continuous operations and scalable growth.
- Develop and implement process improvements and operational frameworks to streamline event intake, improve vendor collaboration, and increase efficiency.
- Led transition to hybrid and digital event formats during the pandemic, ensuring continuity of engagement for on-site and remote employees.
- Maintain deep operational knowledge of campus facilities, ensuring compliance with safety, accessibility, and building requirements.
- Collaborate with external agencies, including Santa Clara County Parks & Recreation and local Fire Departments, to manage permits, safety, and venue logistics.
Event Director
Flights Restaurant Group
San Francisco Bay Area
04.2018 - 08.2018
- Oversaw marketing, catering, and event operations for the Flights restaurant group, supporting multiple locations and driving brand visibility, community engagement, and event revenue.
Directed all private event operations, from client inquiries and proposals through on-site execution, ensuring flawless guest experiences and profitability.
Managed catering logistics, including menu planning, vendor coordination, and event staffing for both in-house and off-site activations.
Led marketing and community outreach initiatives to promote Flights’ event offerings.
Represented the brand in local board and community meetings within cities where Flights operated, strengthening municipal relationships and supporting regional business development.
Collaborated with ownership and culinary teams to create customized event packages and innovative promotions that aligned with brand goals.
Oversaw budgets, contracts, and revenue tracking across multiple venues to maximize efficiency and growth.
Head of Corporate Events and Operations
Smitten Ice Cream
San Francisco, California
10.2013 - 04.2018
- Oversaw corporate and off-site events while supporting day-to-day operations across Smitten Ice Cream’s Bay Area locations.
Partnered with cross-functional teams to deliver memorable brand experiences and ensure smooth operational performance.
Managed planning and execution of off-site and corporate events, including brand activations, festivals, and private catering experiences.
Partnered closely with Marketing, Culinary, and Operations to ensure all events reflected Smitten’s brand, values, and quality standards.
Coordinated event logistics end-to-end permits, staffing, scheduling, transportation, and on-site management.
Supported operations across retail locations, assisting with hiring, training, and maintaining service excellence.
Formerly served as General Manager, overseeing a high-volume location’s operations, staff leadership, and guest experience.
Collaborated with leadership to identify efficiencies and improve processes across both event and store operations.
Skills
- Program and Event Operations
- Vendor Management
- Cross-Functional Leadership
- Process Optimization
- Budget and Contract Oversight
- Workplace ExperienceStrategic Plsnning
- Team Development
Certification
OSHA 30 for the Entertainment Industry
Timeline
Program Specialist, Events, Enterprise Operations
Netflix
08.2018 - 11.2025
Event Director
Flights Restaurant Group
04.2018 - 08.2018
Head of Corporate Events and Operations
Smitten Ice Cream
10.2013 - 04.2018