Mgr Fuddruckers Restaurants LLC
03.1998 - 03.2015
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Maximized performance by monitoring daily activities and mentoring team members.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Improved marketing to attract new customers and promote business.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
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