KIM JENSEN
Covenant Logistics
Redlands,CA
1
Certification
11
years of professional experience
Results-driven logistics professional prepared for demands of dynamic logistics environment. Extensive experience in streamlining transportation and warehouse operations to enhance overall efficiency. Focused on team collaboration and achieving results, known for adaptability and reliability in meeting changing needs.
Work History
Logistics Coordinator
1 Year 5 Months- Developed training programs for new hires, significantly improving their understanding of logistics operations.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Implemented quality control measures during packaging to reduce shipping errors and returns.
Shipping & Receiving Clerk
3 Years- Coordinated with warehouse teams to optimize loading processes, enhancing overall shipping efficiency.
- Monitored shipping schedules and addressed delays proactively to uphold customer service standards.
- Facilitated communication between shipping and receiving departments to streamline workflow processes effectively.
Title Operations Manager
3 Years- Create and maintain procedure manual, workflows, goals and objectives for title department.
- Set up and manage vendor/customer relations.
- Communicate with staff and customers concerning any discrepancies regarding insurability of title orders.
Operations Manager
4 Years- Interview, hire, monitor and evaluate employee performance.
- Schedule day to day work and maintenance.
- Oversee employee training and certification.
- Supervise the marketing manager.
- Manage compliance in accordance with company policies and applicable law.
Education
Bachelor of Science - Accounting
Skills
Excellent in Microsoft Office Suite and multiple SAP applications
Customer service
Warehousing processes
Decision-making
Problem-solving
Shipment coordination
Certification
- Six Sigma Certified
- Process Control Systems with process analysis and control charts course
Timeline
Logistics Coordinator
Covenant Logistics
01.2025 - CurrentRead More
Shipping & Receiving Clerk
NFI Industries
01.2022 - 01.2025Read More
Title Operations Manager
Apex Closing Services, LLC
01.2019 - 01.2022Read More
Operations Manager
Pro Home Care
01.2015 - 01.2019Read More
MTI College
Bachelor of Science from Accounting
Read More