Kimberly Klein

• Inpatient Unit Nursing
• Providing a peaceful and supportive environment for patients and their families during symptom management and end-of-life transition.
• Coordinaing with physicians/nurse practitioners to adjust medications as needed for optimal hospice care outcomes.
• Advocating for patients'' wishes regarding medical treatment options, respecting cultural beliefs and values throughout the decision-making process.

• Educated team members on our new EMR.
• Audited charts for quality improvement.
• Established strong relationships with team members through regular communication, fostering a supportive network for team success.
• Collaborated with colleagues to develop quality improvement projects, enhancing team learning through interdisciplinary connections.

• Supported our Team Leader and Primary Team members.
• Improved patient outcomes by implementing evidence-based nursing practices and protocols.
• Participated in ongoing professional development opportunities, staying current with industry advancements and incorporating new knowledge into daily practice.
• Mentored new nursing staff, contributing to their professional growth and improved performance within the team.
• Provided emotional support to patients and families during difficult medical situations.
• Conducted regular audits of medication administration records, resulting in a reduction of medication errors within the department.
• Assisted in the development of policies and procedures that adhered to current best practice standards in nursing care.
• Streamlined documentation processes for increased accuracy and efficiency in charting patient information.
• Implemented strategies for timely pain management interventions, increasing overall patient comfort levels during their stay.
• Identified areas for process improvement within the department, leading to increased efficiency and quality of care delivered to patients.
• Increased patient satisfaction by providing attentive and compassionate care tailored to individual needs.

• Oversaw development and implementation of disease specific programs like dementia and cardiology for direct care staff.
• Quality Improvement.
• Leading regular meetings with team members to discuss best practices in education delivery methods; provided constructive feedback to promote improvements.

• Primary Nursing.
• Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
• Improved patient comfort by providing compassionate end-of-life care and symptom management.
• Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.

Led 75-100 participant seminars to empower people in their daily lives.

Created and supported teams to support the participants of the seminars.

• Led the onall emergency nursing team for 30 Transdisciplinary Team Members. Team included Triage Nurses, Home Visit Nurses, Social Workers, Spiritual Care Coordinators, and Hospice Nursing Assistants.
• Worked collaboratively with the primary teams to ensure continuity of care for our patients and families
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

• Primary Nursing
• Oncall Emergency Nursing.
• Improved patient comfort by providing compassionate end-of-life care and symptom management.
• Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
• Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.

• Individual counseling.
• Group counseling.
• Provided individual counseling to clients who were severely mentally disabled.
• Provided grief counseling to individuals and for groups.
• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

• Primary Nursing.
• Oncall Emergency Nursing.
• Improved patient comfort by providing compassionate end-of-life care and symptom management.

• Primary nursing.
• Created powerful relationships with patients and families as they received chemotherapy.
• Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
• Educated patients and families to increase understanding of condition and best ways to cope with their diagnosis.