Summary
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Kopet

Minneapolis,MN

Summary

Detail-oriented [Job Title] experienced in administrative settings. Articulate and patient with strong collaboration skills. Known for balancing efficiency and accuracy.

Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record.

Work History

Data Entry Clerk

Mystic Lake Casino
Prior Lake, MN
06/01/06 - 08/01/07
  • Maintained database by entering new and updated customer and account information.
  • Verified accuracy and completeness of data entry into the database system.
  • Operated various office equipment such as scanners, printers. when required.
  • Maintained confidentiality of sensitive information entered into the system.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Updated existing records with new or revised information as needed.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Reviewed, corrected or deleted data, verifying customer and account information.
  • Reviewed and updated account information in company computer system.

Cashier Team Lead

Holiday Gas Station
Edina, MN
04/01/12 - 06/01/13
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Trained new cashiers on proper use of registers and store policies.
  • Answered customer questions and provided store information.
  • Developed strong working relationships with team members to foster collaboration.
  • Processed refunds and exchanges according to company policy.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Ensured compliance with all safety regulations while performing tasks.
  • Processed payments promptly for customers to exceed productivity standards.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Analyzed sales data reports to identify trends in customer buying habits.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.

Receptionist

Hampton Inn By Hilton
Burnsville, MN
06/01/02 - 09/01/04
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Processed payments and updated accounts to reflect balance changes.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Updated daily log book with information about visitors entering the premises.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Reported suspicious individuals to supervisor.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.

Stock Room Associate

JCPenny Department Store
Burnsville, MN
07/10/00 - 05/11/02
  • Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
  • Organized merchandise and stockroom shelves to ensure a neat and orderly display.
  • Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
  • Managed daily tasks such as labeling boxes, sorting orders according to priority level.
  • Communicated with customers to answer questions.
  • Assisted customers with locating requested items within the store or stockroom area.
  • Replenished inventory with focus on addressing customer needs.
  • Palletized products for shipping or transfer to sales floor.
  • Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
  • Verified product numbers with scanners and manual tracking.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Developed strong working relationships with vendors and store personnel to ensure smooth operations within the department.
  • Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
  • Utilized barcode scanners to record information regarding incoming and outgoing products accurately.
  • Adhered to all company policies related to health and safety regulations when working in the stockroom area.
  • Implemented strategies for efficient storage solutions based on space availability within the warehouse and stockroom environment.
  • Ensured that safety protocols were followed while handling products including wearing protective gear when necessary.
  • Kept stockroom clean and neat for maximum productivity.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Utilized equipment to organize and maintain receiving area.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Stamped price tags on merchandise, referring to official price lists.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Packed and unpacked items, checking breakables before stocking on shelves.

Server

Leeann Chin
Apple Valley, MN, CA
09/01/08 - 09/02/09
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques.

Education

GED -

Lakeville Alc
Lakeville, MN
01-2000

Skills

  • Meticulous Attention to Detail
  • Document Processing
  • Proofreading
  • Advanced Clerical Knowledge
  • Maintains Confidentiality
  • Collecting Information
  • Professional and Mature
  • Resourceful
  • Customer Service-Oriented
  • Multi-Line Phone Proficiency
  • Customer Relationship Management
  • Quality Control
  • Strong Problem Solver

Languages

Spanish
Professional

Timeline

Data Entry Clerk

Mystic Lake Casino
06/01/06 - 08/01/07

Cashier Team Lead

Holiday Gas Station
04/01/12 - 06/01/13

Receptionist

Hampton Inn By Hilton
06/01/02 - 09/01/04

Stock Room Associate

JCPenny Department Store
07/10/00 - 05/11/02

Server

Leeann Chin
09/01/08 - 09/02/09

GED -

Lakeville Alc

Similar Profiles

CREATE PROFILE
Kimberly Kopet