Open To Work
KIMBERLY KORPELA
Wittmann- Greater Phoenix,AZ
Work Preference
Summary
Oversaw administrative compliance and documentation processes with 18+ years of expertise in record scrutiny and information validation.,Managed confidential file maintenance, precise data entry, and audit-ready operations within highly regulated settings.,Championed documentation review, recordkeeping—both paper-based and digital—customer interactions, compliance reporting, and issue resolution utilizing Microsoft Office.
Overview
18
18
years of professional experience
Work History
QA Manager
Castle Aeronautics
Glendale, AZ
05.2010 - 02.2026
- Maintained accurate records for inspections, repairs, maintenance activity, and completed work orders.
- Reviewed technical forms, supporting documentation, and completed records for accuracy and compliance.
- Followed required procedures to ensure documentation met safety, quality, and regulatory standards.
- Trained staff on documentation practices, quality procedures, and compliance expectations.
- Worked with internal teams to resolve documentation, quality, and process-related issues.
- Supported quality assurance processes focused on accuracy, accountability, and consistent record handling.
Administrative Assistant
Castle Aeronautics
Glendale, AZ
01.2008 - 02.2026
- Reviewed documentation to verify required information, accuracy, completeness, and consistency before processing.
- Created and maintained job files from initial document setup through final paperwork closeout.
- Reviewed customer purchase orders, supporting documents, and internal records to confirm information matched required documentation.
- Performed accurate data entry and maintained paper-based and digital records for tracking, reporting, and compliance purposes.
- Organized filing systems to support document storage, accessibility, and timely retrieval of information.
- Identified missing, incomplete, or inconsistent documentation and followed up with customers and internal staff to resolve issues.
- Maintained confidential records in accordance with company, FAA, and EASA documentation requirements.
- Prepared reports and documentation summaries to support compliance tracking, audit preparation, and management review.
- Supported process improvements by identifying documentation gaps, bottlenecks, and opportunities to improve accuracy and efficiency.
- Provided customer service support through email, phone communication, documentation follow-up, and issue resolution.
Education
Medical Office Manager Professional Certificate -
Johns Hopkins University
Coursera 05-2026
GED -
Glendale Community College
Business Analysis & Process Management Certificate - undefined
Coursera
02-2026
Skills
Performed documentation reviews and verifications
Executed manual data entry and maintained database tracking
Managed paper-based and digital records
Handled confidential files with discretion
Organized filing systems and facilitated document retrieval
Utilized Microsoft Word, Excel, PowerPoint, and Outlook effectively
Assisted with compliance documentation and reporting
Supported customer service efforts and resolved issues
Contributed to process improvement and organized workflows
Prepared reports for various needs
Provided audit documentation support
Maintained strong attention to detail in all tasks
Delivered remote administrative support efficiently
Pursued healthcare administrative knowledge actively
RELEVANT QUALIFICATIONS
- Reviewed documentation to verify required information, accuracy, completeness, and consistency before processing.
- Created and maintained job files from initial document setup through final paperwork closeout.
- Performed accurate data entry and maintained organized records for tracking, reporting, and compliance purposes.
- Managed confidential paper-based and digital records in a highly regulated environment.
- Identified missing, incomplete, or inconsistent documentation and followed up to resolve issues.
- Prepared reports and documentation summaries to support compliance tracking, audit preparation, and management review.
- Supported customer communication, documentation follow-up, issue resolution, and administrative support.
- Helped improve documentation processes by identifying gaps, bottlenecks, and areas needing better organization.
Timeline
QA Manager
Castle Aeronautics
05.2010 - 02.2026
Administrative Assistant
Castle Aeronautics
01.2008 - 02.2026
Business Analysis & Process Management Certificate - undefined
Coursera
GED -
Glendale Community College
Medical Office Manager Professional Certificate -
Johns Hopkins University