Summary
Overview
Work History
Education
Timeline
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Kimberly Kraeger

Greeneville,TN

Summary

I have been a stay-at-home mom for the last eleven years and for the past several years have been attending Liberty University Online to obtain a bachelor’s degree in accounting to prepare to re-enter the workforce in the financing field. Before being a stay-at-home mom, I was a shift supervisor for three years on the Front-End Department of a grocery store where I had to help customers with issues that arose during check-out, assist cashiers with problems they encountered, manage shifts and making sure there was adequate coverage for cashier shifts. I was also responsible for counting tills at the end of shifts and making sure they matched the report that was pulled at the end of the cashiers’ shifts.

Overview

9
9
years of professional experience

Work History

Front-End Supervisor

Price Chopper Supermarkets
Oneida, NY
01.2008 - 03.2013
  • Started as cashier in mid-2008 and was promoted to shift supervisor in Jan 2010
  • Help resolve any problems that arose during checkout to enhance customer experience
  • Manage shifts to make sure there was adequate coverage for cashier shifts
  • Responsible for changing tills between shifts and counting tills at the end of shifts to balance them with the report that was generated at the end of the shift
  • Trained new cashiers on the register.
  • Ensured adequate staffing levels during peak business hours.
  • Conducted regular performance evaluations of front end personnel.
  • Implemented procedures to reduce shrinkage and increase profitability of the department.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.

Cashier

Mail Drop and More
Oneida, NY
01.2006 - 01.2008
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Kennel Worker

Village Veterinary Hospital
08.2004 - 01.2006
  • Cleaned and disinfected cages, kennels, runs, and animal holding areas.
  • Organized supplies needed for daily operations of the kennel facility.
  • Provided food, water, and bedding for animals in care.
  • Walked dogs on a daily basis to ensure they received exercise.
  • Kept work area clean and organized at all times according to company standards.
  • Prepared food to meet needs of animals under care with appropriate meals.

Education

<ul><li>Coursework included Financial Principles, Corporate Finance, Corporate Accounting, and Financial Accounting</li><li>A member of the National Society of Collegiate Scholars</li></ul> -

09.2024

Bachelor of Science - Accounting

Liberty University
08.2024

Timeline

Front-End Supervisor

Price Chopper Supermarkets
01.2008 - 03.2013

Cashier

Mail Drop and More
01.2006 - 01.2008

Kennel Worker

Village Veterinary Hospital
08.2004 - 01.2006

<ul><li>Coursework included Financial Principles, Corporate Finance, Corporate Accounting, and Financial Accounting</li><li>A member of the National Society of Collegiate Scholars</li></ul> -

Bachelor of Science - Accounting

Liberty University

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Kimberly Kraeger