Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Kriegseis

Pace

Summary

Dynamic individual with hands-on experience in HIM and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

8
8
years of professional experience

Work History

Business Office Manager

Vitas Healthcare
04.2023 - 09.2024
  • Manage HR functions of the office
  • Initiate new hire paperwork and employee benefits enrollment
  • Created monthly reports for managing expiring documents, new hires and terminations
  • Managed payroll ensuring submission by processing deadline and creating weekly/monthly reports
  • Managed and maintained records on all required licenses and certifications
  • Prepare/edit employee performance or disciplinary documentation as needed or requested
  • Analyzing weekly/monthly data for required learning and development to ensure company standards are met and compliance/quality standards are met for licensing
  • Contributes to human resources department goals at program level
  • Maintain and update program contract files
  • Review/process vendor invoices
  • Reconcile purchase card/receipts at end of month
  • Manage and supervise office staff
  • Maintain credentialing files for RNs and Admission RNs, physicians and NPs
  • Coordinate and lead monthly new hire orientation program
  • Periodic review and updates of policies and procedures and clinical standards with approval from corporate office
  • Coordinate yearly open enrollment for benefits
  • Assist and oversee event planning for quarterly staff meetings, holiday party and other events during the year
  • Reviewing budget insuring events are at or below allocated budget
  • Oversee and assist with scheduling manager meetings and catering lunches as well as reserving venues as directed by Sales and Marketing Manager and General Manager
  • Maintain and review rewards and recognition programs for employees
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Streamlined office communications by creating clear channels for information sharing and collaboration among team members.
  • Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
  • Enhanced data security measures, safeguarding sensitive information against potential breaches and ensuring compliance with privacy laws.
  • Led team meetings to foster collaborative environment, improving cross-departmental communication and project outcomes.
  • Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
  • Assisted in developing comprehensive disaster recovery plan, ensuring business continuity in event of unforeseen disruptions.
  • Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
  • Coordinated office events and staff training sessions, boosting morale and enhancing skill sets across team.
  • Developed and enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.
  • Conducted performance evaluations and provided constructive feedback, leading to significant improvements in individual and team performance.
  • Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Oversaw medical records department (retention, destruction, subpeona requests for medical records, and other specialized requests).


Human Resources Assistant

Vitas Healthcare
10.2022 - 04.2023
  • Assist recruiters/managers in screening/scheduling interviews
  • Participating in interviews when necessary
  • Work closely with HRD after offer made to ensure background requirements are met prior to first day
  • Follow up with new hires regarding start date and background check
  • Responsible for on-boarding including new hire documents, I9 E-verification, sign-ons, and issuing IPhone and IPad
  • Responsible for new RN credentialing with various facilities
  • Managing credentialing requirements after privileges have been approved, communicating with RNs regarding missing or expiring documentation
  • Managing HR files to ensure all documents are current
  • Responsible for ensuring new hires complete day one on-boarding as well as specialized orientation

Business Office Manager

LHC Group Home Health
06.2021 - 07.2022
  • Responsible for overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff
  • Responsible for reviewing/submitting invoices for processing and payment
  • Managing billing audits for completion and timely submission
  • Managed clerical staff and non-clinical workflow in the office
  • Responsible for processing and ensuring successful and timely onboarding and training for all new agency employees/contractors
  • Responsible for managing payroll
  • Coordination of Personal Emergency Response Program
  • Management of procuring office and medical supplies in cost-effective manner
  • Assisting executive director with operating budget
  • Meeting minutes for clinical and staff meetings

Admissions Coordinator

Select Specialty Hospital
03.2020 - 06.2021
  • Participate in daily morning meetings to discuss new referrals for admissions
  • Lead morning call when necessary and contact physicians for admitting
  • Track and input daily referrals from five different sources into TOC system for review
  • Create admission packets with medication reconciliation, history and physicals, and discharge summaries for admitting physicians
  • Verify insurance with each referral through OneSource database system and/or Connex database
  • Verify and calculate hospital days for each patient with Medicare eligibility
  • Admit new patients into HMS system and coordinate with clinical liaison and house supervisor, room assignment, physician, and transport
  • Contact family member or patient to complete admission packet ensuring signatures obtained and documents are signed and dated
  • Scan completed admission documents into Perceptive database, label documents appropriately to be electronically filed in patient medical record
  • Run daily census, physician, LOS, admission and discharge reports
  • Place data in spreadsheet to be emailed to hospital leadership
  • Run daily census report for ICU and track insurance types for patients placed in ICU
  • Complete Consent to Treat within24 hours and entire admission packet within72 hours
  • Run billing, deficiency report weekly to be reviewed by corporate VP
  • Screen incoming calls to appropriate clinical liaisons and other admission personnel

Medical Records Manager

Pruitt Health Santa Rosa
04.2019 - 03.2020
  • Transition of hybrid medical record to complete EMR in Matrix
  • Scanning/uploading documents to tabs in Matrix on daily/weekly basis
  • Ensuring transcription/progress notes complete and compliant
  • Tracking visits by physicians and ARNPs for billing compliance
  • Credentialing all providers (Physicians, consultants, ARNPs)
  • Proficient in use of Matrix, Abaqis, LTC, Pruitt University, Microsoft Office (email, calendar, Word, PowerPoint and Excel)
  • Tracking visits by physicians and ARNPs for billing compliance
  • Credentialing medical records documentation deficiency, delinquency and physician suspension
  • Coordinate and track release of confidential information in accordance with state and federal regulations
  • Creating efficient work flow systems and communicating/implement to team leaders
  • Managing subpoenas and requests from insurance companies
  • Work closely with Unit Mangers, nursing staff, DON, Risk Management and Administrator to ensure quality and compliance measures met with Conditions of Participation as well as QAPI
  • Maintain current record storage report and review bi-annually for destruction as well as maintaining budget for operating/storage costs
  • Overseeing/supervision of staff training in medical records transition
  • Cross trained and covered front desk for lunch coverage and as needed
  • Cross trained in admissions and assisted with completing admission packets and scanning completed documents into electronic medical record
  • Developed policies and procedures to guide the collection, storage, and disposal of confidential health records in accordance with industry standards.
  • Enhanced patient privacy by establishing secure storage procedures and strict access controls for sensitive health information.
  • Ensured compliance with healthcare regulations by conducting regular audits of medical records and implementing corrective actions when necessary.
  • Collaborated with healthcare professionals to develop and implement best practices for the maintenance of accurate and up-to-date medical records.
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
  • Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA.

Medical Records Manager

Kindred Healthcare Inc. - Aurora
04.2016 - 07.2018
  • Assisted recruiters with candidate applicants
  • Coordinated interviews with appropriate managers
  • Updated software
  • Insured all pre-employment requirements met prior to first day
  • Assisted/scheduled meetings for department heads
  • Attended meetings, took detailed minutes
  • Managed multiple calendars in the department
  • Assessed the quality of electronic chart records
  • Daily scanned records to correct tab in medical chart through Medi-tech
  • Maintained and organized supply room and purchased additional new materials according to department needs
  • Organized, planned and directed medical records movements per established policies
  • Established and managed policies for completing, coding, signing and indexing records
  • Verified physician privileges prior to new physicians seeing patients
  • Organized incoming and outgoing file movements in efficient and accurate manner
  • Adhered to all facility, company and legal guidelines
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order
  • Managed system conversion and maintained minimal downtime during updates
  • Audited records for accuracy
  • Processed patient admission and discharge documentation
  • Obtained patient releases for dissemination of information
  • Received and routed medical records
  • Maintained collaborative communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
  • Worked collaboratively with Medical Staff and Facility Leadership to comply with standards and guidelines outlined by Medical Staff Bylaws/Rules and Regulations and responsible for notifying physicians of deficiencies, delinquencies and suspension
  • Responsible for follow-up to ensure all deficiencies are complete and compliant
  • Processed monthly reports for department performance
  • Contributed substantially to successful department JCAHO accreditation
  • Key position in State and Joint Commission surveys ensuring Conditions of Participation were met as well as Joint Commission Standards of Accreditation
  • Trained superuser for Voice Recognition Dictation Platform
  • Trained physicians as well as staff

Education

Bachelor of Science - Health Information Management

Regis University
Denver, CO
01.2010

Skills

  • Proficient in all Microsoft Office software
  • Ability to learn new software and adapt quickly
  • Excellent Customer/People Skills
  • Managing office operations
  • HIPAA compliance and regulations
  • ROI
  • Deadline management
  • Administrative support
  • Records management
  • Human resources management

Timeline

Business Office Manager

Vitas Healthcare
04.2023 - 09.2024

Human Resources Assistant

Vitas Healthcare
10.2022 - 04.2023

Business Office Manager

LHC Group Home Health
06.2021 - 07.2022

Admissions Coordinator

Select Specialty Hospital
03.2020 - 06.2021

Medical Records Manager

Pruitt Health Santa Rosa
04.2019 - 03.2020

Medical Records Manager

Kindred Healthcare Inc. - Aurora
04.2016 - 07.2018

Bachelor of Science - Health Information Management

Regis University

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Kimberly Kriegseis