Summary
Overview
Work History
Education
Skills
Referencesavailable
Corecompetences
Timeline
RegisteredNurse
Kimberly Kristian

Kimberly Kristian

Franklin,OH

Summary

A professional team-player who demonstrates the loyalty, integrity and passion necessary to make improvement in efficiency, productivity and performance. Outstanding customer service, leadership, communication & follow-up skills. Strong knowledge in Microsoft Office Software.

Overview

19
19
years of professional experience

Work History

Physician Services Coordinator/Liaison

KH/Kettering Health Physician Partners
09.2005 - Current
  • Recruits New Providers to KHPP Membership Regularly
  • Acts as Liaison between Practices and Kettering Health Physician Partners
  • Manages All Provider Services
  • Extensive Provider Relations & Customer Service
  • Acts as Main Advocate/Front Face Leader for Kettering Health Physician Partners Membership
  • Maintains & Manages All Follow-Up on a Regular Basis to Sustain Strong Relationships with Practice Administrators
  • Manager of Group Purchasing Program Consisting of Approximately 500+ Vendors
  • Negotiates Contracts for all Types of Vendors to Accommodate Needs of Physician Members with the Best Possible Pricing, Quality and Customer Service Available
  • Plans and Coordinates all Types of Special Events, including Vendor Fairs, Health Fairs, Office Manager Luncheons and Seminars
  • Surveys Physician Practices Regularly for the Improvement of Group Purchasing Program & Membership Menu of Available Services
  • Arranges Office Manager Luncheons & Educational Meetings to Obtain Feedback for Practice Needs & Satisfaction
  • Markets Vendors to the Physician Membership via Website, Meetings, Newsletters, Office Visits, and Phone
  • Markets Kettering Health Physician Partners Membership to Non-Member Physician Offices
  • Communicates and Engages Regularly with Current Vendors Resulting in Updates on New Products and Services to Pass on to Physician Members
  • Compares Pricing Quotes with Competitive Vendors to Maintain Best Pricing for the Group Purchasing Program
  • Attends and Engages in Monthly and Quarterly Membership Meetings for Office Administrators and Corporate Members for Networking Purposes - HLAMV (Healthcare Leaders Associations of the Miami Valley)
  • Calculates, Records and Manages Vendor Sales Development Fees on a Quarterly Basis while Meeting Annual Goal
  • Maintains Annual Marketing Budget Regularly
  • Leadership Education/Skills

Accomplishments:

  • Negotiated and Revised Current Contracts, Resulting in a Higher Sales Development Fee for KHPP
  • Implemented, Planned and Organized Various Health Fairs within the Community, Promoting and Exposing Physician Practices to the Public which Resulted in a More Valuable Membership for Physicians
  • Planned and Organized Successful Vendor Fairs/Exhibits on a Regular Basis, Resulting in an Overall Profit from Vendor Sponsorship Fees
  • Re-Organized Vendor Fair Events with Multiple Locations to Accommodate the Various Physician Offices, Resulting in an Overall Higher Attendance, Which in Turn was a Benefit to the Vendors and KHPP
  • Recruitment of over 1,000+ New Physicians
  • Recruitment of over 200+ New Vendors
  • Treasurer – Miami Valley Medical Group Management Association (January 2007 – January 2011)

Education

Associate of Arts - Business Management Technology

Miami University Middletown
4200 N. University Blvd., Middletown, OH 45042
05.2024

Skills

  • Extensive Provider Recruitment
  • Extensive Provider Relations
  • Event Planning for Various Provider/Practice Events, Including Education (CME's)
  • Negotiates & Manages Vendor Contracts
  • Customer Service
  • Acts as Front-Face Leader/Advocate for Kettering Health Physician Partners
  • Manager of All Provider Services (Menu)

Referencesavailable

True

Corecompetences

  • Physician Liaison/Extensive Physician & Practice Recruitment
  • Event Planning/Vendor Fairs/Health Fairs/Seminars
  • Problem Solving
  • Marketing Skills
  • Assist in Interviewing/Hiring
  • Negotiating Vendor Contracts
  • Payroll Skills
  • Physician & Office Manager Relations
  • Customer Service – All Areas (Including Extensive Retail)
  • Budget Management/ Financial
  • Front Desk Management
  • Patient Registration
  • Client Building Relationships/Networking
  • Patient Relations
  • Time Management
  • HIPAA/OSHA Regulations
  • Management Skills/Experience
  • Leadership Institute
  • Training

Timeline

Physician Services Coordinator/Liaison

KH/Kettering Health Physician Partners
09.2005 - Current

Associate of Arts - Business Management Technology

Miami University Middletown
Kimberly Kristian