Enhanced efficiency of Marketing Cloud by developing custom processes to resolve data inefficiencies and optimize Sales Cloud workflows
Reconfigured the Marketing Cloud-Salesforce connection to ensure seamless data flow, enhancing system integration and overall performance
Provided strategic guidance on leveraging Salesforce Marketing Cloud's full capabilities, promoting innovative customer journey strategies that improved lead generation and customer engagement
Optimized email marketing campaigns through segmentation, testing, and compliance with CAN-SPAM regulations, leading to increased engagement and conversion rates.
Marketing Technology Strategist
Principal Financial Group
Des Moines Metropolitan Area
10.2017 - 04.2023
Supported Salesforce Data Cloud (CDP) implementation by acting as a subject matter expert for specific data segments and facilitating seamless integration with Sales/Service Cloud
Enhanced platform efficiency by developing customized solutions for complex data management and journey needs in Salesforce Marketing Cloud
Spearheaded collaborative efforts with marketing teams to execute data-driven audience segmentation and campaign strategies
Developed automated marketing campaigns and streamlined audience segmentation by leveraging Salesforce Sales/Service Cloud data, reducing reliance on outdated systems
Collaborated with cross-functional teams to enhance cross-sell initiatives and boost brand awareness through strategic customer journeys and data-driven insights.
Marketing Technology Professional
Brokers International
Urbandale, Iowa
07.2016 - 10.2017
Implemented responsive templates and tested through an online platform, resulting in increased email marketing response rates
Managed successful email and landing page marketing campaigns in Marketo, utilizing reporting and analytics for campaign evaluation
Managed customer segmentation lists and targeted marketing campaigns through Microsoft Dynamics (CRM) and Marketo.
Marketing Consultant
Self-Employed
09.2011 - 07.2016
National Marketing Coordinator
Ramco Innovations
West Des Moines, Iowa
11.2010 - 08.2011
Digital Marketing
THOR•LO, Inc.
Statesville, North Carolina
12.2009 - 10.2010
Marketing Strategist
Brock MacNeill
Charlotte, North Carolina
10.2008 - 12.2009
Marketing Specialist
Banberry Designs
Urbandale, Iowa
08.2007 - 08.2008
Digital & Print Marketing
EDJE web | print | design
Indianola, Iowa
07.2006 - 03.2007
Education
Master of Business Administration (M.B.A.) - Marketing
Strayer University
01.2013
Bachelor of Arts (B.A.) - Graphic Design
Grand View University
01.2006
Skills
Salesforce Marketing Cloud
Salesforce Sales Cloud
Data Engineering
Marketing Automation
Audience Segmentation
Campaign Strategy and Execution
Email Marketing Optimization
Summary
Passionate about enhancing marketing through technology, I am a seasoned Salesforce Marketing Cloud Solution Architect known for designing innovative automation solutions. I excel at transforming business needs into scalable implementations with measurable results. As a certified Salesforce Marketing Cloud Developer and Email Specialist, I translate vision into strategies that drive growth.