Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Kutzen

North las vegas

Summary

Dynamic and self-motivated professional with a strong work ethic and proven customer service skills honed at MGM Grand. Adept at multitasking and problem-solving in fast-paced environments, fostering teamwork and collaboration to enhance operational efficiency and customer satisfaction. Committed to building positive relationships and delivering exceptional service.

Overview

8
8
years of professional experience

Work History

Starbucks Lead

MGM Grand
10.2021 - Current
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Starbucks Lead

Resorts World Casino
07.2022 - 01.2023
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Starbucks Lead

Mirage Hotel
02.2017 - 02.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.

Sales Associate

Target
05.2019 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Styles for Less
01.2018 - 07.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Medical Assisting -

Northwest Career College
Las Vegas, NV
06.2022

Cheyenne High School
North Las Vegas, NV
07.2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Starbucks Lead

Resorts World Casino
07.2022 - 01.2023

Starbucks Lead

MGM Grand
10.2021 - Current

Sales Associate

Target
05.2019 - 11.2019

Sales Associate

Styles for Less
01.2018 - 07.2018

Starbucks Lead

Mirage Hotel
02.2017 - 02.2021

Medical Assisting -

Northwest Career College

Cheyenne High School
Kimberly Kutzen