Kimberly Lamb
Flint,MI
Summary
Reliable Accounts Receivable Clerk with experience in managing receivables, invoicing clients, and performing credit checks. Strengths include maintaining accurate financial records, adhering to organizational policies, and utilizing software applications for accounting functions. Past roles highlight contribution toward improving processes to ensure timely payments and reduce outstanding debts.
Overview
1
1
year of post-secondary education
38
38
years of professional experience
Work History
Accounts Receivable Clerk
Koegel Meats, Inc. ichigan
Flint, MI
11.1998 - Current
- Managed payment collections and reconciled accounts efficiently.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Communicated effectively with clients to ensure timely collections.
- Communicated with clients regarding outstanding balances and payment plans.
- Monitored the accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Assisted in resolving discrepancies in customer accounts promptly.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Prepared monthly statements for customers and sent out reminder notices.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Applied cash receipts and performed daily bank deposits.
- Processed credit memos and adjustments according to company policy.
- Reconciled daily cash receipts with bank deposits.
- Communicated regularly with vendors regarding invoice processing status updates.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Investigated any discrepancies between invoices and purchase orders prior to processing payments.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Gathered support data to drive invoice accuracy and work through billing discrepancies.
- Reviewed and entered new customer forms into the system for account creation. to set up accounts in system.
- Reached out to vendors and customers to resolve account problems.
- Implemented payment reminder system to decrease outstanding receivables.
- Maintained detailed records of all accounts receivable transactions.
- Maintained detailed records of all accounts receivable transactions.
Before and after custom maintenance
Own Business
Flint, Michigan
10.1996 - 11.1998
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs to enhance service delivery.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.
- Proposed ideas and solutions that improved team outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Organized daily tasks to meet project deadlines and streamline workflow. to ensure tasks were completed on schedule and deadlines were met.
- Executed daily operational tasks accurately and efficiently.
Manager
Eye Glass Factory
Flint, Michigan
01.1989 - 09.1996
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Managed daily operations of eyewear production team.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw quality control processes to ensure product standards.
- Implemented quality control measures to uphold company standards.
- Developed efficient workflow strategies to enhance production output.
- Implemented training programs for new manufacturing staff.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Conducted performance reviews for team members.
- Facilitated communication between departments to streamline operations.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Delegated work to staff, setting priorities and goals.
- Supervised inventory management to optimize stock levels.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved production issues through effective problem-solving techniques.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with industry regulations and company policies.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
Education
Certification Completion - I’m Administrative Assistant
Ross Medical Education Center
08.1986 - 03.1987
Beecher High School
Flint, MISkills
- Debt recovery
- Account reconciliation
- Dispute resolution
- Invoice management
- Attention to detail
- Customer relationship management
- Effective communication
- Problem solving
- Time management
- Bank deposits
- Payment posting
- Accounts receivable software
- Account monitoring
- Dispute resolution
- Problem-solving
- Customer relations
- Invoice generation
- Payment negotiations
- QuickBooks experience
- Transaction recording
- Invoice and payment processing
- Data entry and management
- Statement preparation
- Statement issuing
- Accounts receivable
- Cash management
- Financial reporting
- Credit analysis
- Team bonding
- Adjustment posting
- Strong client relations skills
- Invoice preparation
References
References available upon request.
Timeline
Accounts Receivable Clerk
Koegel Meats, Inc. ichigan
11.1998 - Current
Before and after custom maintenance
Own Business
10.1996 - 11.1998
Manager
Eye Glass Factory
01.1989 - 09.1996
Certification Completion - I’m Administrative Assistant
Ross Medical Education Center
08.1986 - 03.1987
Beecher High School