Kimberly Lavalley
Smyrna,DE
Summary
Seasoned Truck Driver with a proven track record at Eastern Mail, adept in GPS navigation and maintaining transportation safety. Excelled in customer service, managing emergencies with calm, and enhancing route efficiency. Skilled in defensive driving and interpersonal communication, significantly reducing late delivery calls. Demonstrates meticulous attention to detail and exceptional time management.
Overview
10
10
years of professional experience
Work History
Truck Driver
Eastern Mail
Bear, DE
07.2016 - 01.2025
- Managed unexpected emergencies and route changes with calm and professionalism.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Followed regular schedule of pickups for individual customers and groups.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Communicated with dispatchers regarding pickup and delivery times.
- Worked well with dispatchers to communicate route and schedule changes.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Processed shipment documents neatly and efficiently for each load.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Truck Driver
Ruan Transportation
Claymont, DE
12.2014 - 06.2016
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Followed regular schedule of pickups for individual customers and groups.
- Communicated with dispatchers regarding pickup and delivery times.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Education
High School Diploma -
Liverpool High School
Liverpool, PA06-1992
Skills
- Transportation safety
- Load security
- Commercial driving
- GPS navigation mastery
- Cross-docking experience
- Customer service
- Courteous and polite demeanor
- Defensive driving techniques
- Inclement weather driving
- Decision-making
- Hazardous materials handling
- Attention to detail
- Time management
Other Skills
- Warehouse experience
- loaded and unloaded Trailers
- Pallet jack and hand truck
Timeline
Truck Driver
Eastern Mail
07.2016 - 01.2025
Truck Driver
Ruan Transportation
12.2014 - 06.2016
High School Diploma -
Liverpool High School