Organized and dependable candidate successful at managing multiple priorities with a positive attitude and superior attention to detail. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Studio Manager
Petite Pas Ballet School
07.2020 - 12.2024
Served as a liaison between the owner and the studio staff and clients. Coordinated daily studio operations, including current class schedule, staff management and customer service.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Expanded the studio''s client base by developing and implementing strategies to increase the studios cliental as well as marketing the business to the local community via social media and local events.
Maintained studio's daily appearance by cleaning and light maintenance as needed.
Managed in studio boutique through sales and inventory.
Taught ballet classes to students 18months - 12 years and subbed for other teachers as needed.
Hosted birthday parties and other events at the studio.
Played a vital role in the preparation and day of operations for our annual showcase.
Ran errands and deemed necessary by owner and any other tasks as requested.
Founding Managing Editor
Hulafrog
09.2016 - 01.2023
Managed a local parenting website with guidance from a national sponsor.
Maintained editorial standards by adherence to style guides, grammar rules, and ethical journalism principles.
Created daily content for the website including events, newsletters and social media posts.
Utilized platforms such as Facebook, Instagram, Twitter, Facebook Workplace, Sugar, Meta Business Suite, Google Drive and more.
Licensing/Certification Specialist
Wisconsin Department of Children and Families Division of Early Care and Education
11.2013 - 01.2015
Conducted thorough audits of existing licenses for family and group child care centers and camps per state statue, rules and regulations.
Evaluated new family and group child care centers and camps for compliance with the licensing process and requirements.
Follow up on unlicensed complaints to ensure unlicensed providers are aware of the state stature, rules and regulations of operating a family or group child care center.
Follow up on complaints, incidents and accidents as deemed necessary for current licensed and unlicensed centers and work with other state and county agencies as necessary i.e. police and child protective services to rectify the situation according to state laws, statues, rules and regulations for each department involved.
Issue compliance statements, non-compliance statements and enforcement action as deemed necessary.
Follow up on phone calls and emails as needed.
File, maintain and enter all paper work as necessary.
Out of Home Care Liaison
Bureau of Milwaukee Child Welfare
01.2011 - 10.2013
Work closely with State Licensing Specialist and BMCW to monitor and reduce/eliminate maltreatment to children in out of home care, by providing any needed training or technical assistance
Monitor and track pre and post dispositional children in Assessment and Stabilization Centers
Monitor and track screened in and out child protection center reports of abuse and neglect and follow up as needed with state licencors, ongoing case manager, licensing agencies and/or group home staff
Attend meetings with out of home care staff, BMCW and/or State Licensing Specialist
Track children discharged from BMCW contracted group homes and follow up with Ongoing Case Managers on both their experience and the child's experience in the specific group home during their stay to use their feedback in the new performance based contracts BMCW is switching to in the near future
Help arrange and organize new training opportunities for out of home care staff
Visit the group homes and centers regularly for monitoring purposes.
Lead Family Care Case Manager
Curative Care
01.2010 - 01.2011
Provide community based case management to the elderly, physically and developmentally disabled populations of Milwaukee County who are enrolled in the Milwaukee County Family Care program
Arrange needed services for the client to ensure member is able to continue living as independent as possible in the least restrictive environment
Finding placement for clients who are no longer able to continue living independently in the community and/or needed a higher level of care than the environment they were currently living in
Conduct monthly phone calls with clients and also quarterly, 6 month and annual home visits to client's place of residence to ensure client's needs and outcomes are being met and to re-evaluate when necessary
Serve as a Liaison between client's Physician, client, and anyone else involved in the care of the client
Document all action and contact with the member or those involved in member's care via case notes, care plans, assessments, etc.
Family Care Case Manager
ANS Home Health
09.2008 - 01.2010
Provide community based case management to the elderly, physically and developmentally disabled populations of Milwaukee County who are enrolled in the Milwaukee County Family Care program
Arrange needed services for the client to ensure member is able to continue living as independent as possible in the least restrictive environment
Finding placement for clients who are no longer able to continue living independently in the community and/or needed a higher level of care than the environment they were currently living in
Conduct monthly phone calls with clients and also quarterly, 6 month and annual home visits to client's place of residence to ensure client's needs and outcomes are being met and to re-evaluate when necessary
Serve as a Liaison between client's Physician, client, and anyone else involved in the care of the client
Document all action and contact with the member or those involved in member's care via case notes, care plans, assessments, etc.
Education
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General -
Teacher and Choreographer at La Sylphide Academic Ballet School, La Sylphide Summer SchoolTeacher and Choreographer at La Sylphide Academic Ballet School, La Sylphide Summer School