Kimberly Le
College Station,TX
Summary
I'm an undergraduate Biomedical Sciences student at Texas A&M University with hopes of pursuing a career in the medical field. Currently, I am a Team Leader at Chick-fil-A with experience in the tourism industry, customer service, leadership, effective communication, and efficient problem solving. I also serve as an Emergency Room Volunteer at St. Joseph's Hospital, taking and monitoring vital signs as well as caring for patients that visit our hospital. My passion lies within service, whether I am at Chick-fil-A or the hospital. In the future, I hope to continue serving the people with my previous experiences in the tourism industry, the fast food industry, and in clinical settings.
Overview
3
3
years of professional experience
Work History
ER Volunteer
St. Joseph's Regional Medical Center
Bryan, TX
06.2025 - Current
- Provided compassionate support to patients and families during emergencies.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of waiting areas and treatment rooms.
- Ensured patient confidentiality when communicating with family members.
Team Leader
Chick-fil-A Jones Crossing
College Station, TX
09.2023 - Current
- Resolved customer complaints swiftly to maintain high satisfaction levels.
- Monitored food safety standards and maintained cleanliness in the kitchen area.
- Promoted teamwork by fostering a positive work environment among staff members.
- Trained new team members on customer service best practices and menu knowledge.
Tour Guide
Natural Bridge Caverns
San Antonio, TX
06.2023 - 01.2025
- Guided visitors through natural formations in underground caverns.
- Ensured visitor safety by monitoring group behavior and cave conditions.
- Maintained cleanliness and organization of tour paths and equipment.
- Assisted in training new guides on safety protocols and tour scripts.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Dance Teacher's Assistant
Joni's Dance Studio
Bulverde, TX
11.2022 - 08.2023
- Assisted lead instructor with class preparations and choreography execution.
- Organized dance studio equipment and maintained cleanliness throughout the facility.
- Supported students during lessons, offering guidance on technique and performance.
- Demonstrated dance routines to students, enhancing their understanding of movements.
- Participated in studio events, contributing to a positive community atmosphere.
Education
Bachelor of Science - Biomedical Sciences
Texas A&M University
College Station05-2027
High School Diploma -
Smithson Valley High School
Spring Branch05-2023
Skills
- Patient care
- Vital signs recording
- Vital signs monitoring
- Team collaboration
- Conflict resolution
- Effective communication
- Customer service
- Time management
- Leadership
- Verbal and written communication
Affiliations
- I love staying active and going to the gym! Going to the gym keeps me motivated and gives me a break from my other duties!
Accomplishments
- I was recently promoted to Team Leader at Chick-fil-A!
Languages
Vietnamese
Limited
American Sign Language
Limited
References
References available upon request.
Timeline
ER Volunteer
St. Joseph's Regional Medical Center
06.2025 - Current
Team Leader
Chick-fil-A Jones Crossing
09.2023 - Current
Tour Guide
Natural Bridge Caverns
06.2023 - 01.2025
Dance Teacher's Assistant
Joni's Dance Studio
11.2022 - 08.2023
Bachelor of Science - Biomedical Sciences
Texas A&M University
High School Diploma -
Smithson Valley High School
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