Kimberly Leddon
Coatesville,PA
Summary
Results-driven career development specialist with proven track record in guiding individuals toward achieving their professional goals. Skilled in personalized coaching, career planning, and job search strategies. Strong focus on team collaboration and adaptability to changing needs. Known for effective communication, empathy, and problem-solving abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Career Coach
EDSI Solutions
01.2024 - Current
- Conducted comprehensive assessments of individual participants needs, guiding them towards suitable career paths based on their skills and interests.
- Identified accessible sources for vocational, educational and training programs to enhance client job skills and achieve employment goals.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Managed caseload of diverse clientele of adults seeking assistance in their career journey or training opportunities.
Administrative Assistant
EDSI Solutions
01.2023 - 01.2024
- Greet customers, and answer phone for the office.
- Ensure the completion of necessary paperwork to direct customers to the correct area of need.
- Support CareerLink staff with appointments and other needs.
- Complete weekly and monthly reports for traffic flow of the office.
- I have taken on the responsibility to lead the team in our new digital intake process as well as help train anyone who will be working with it.
- I have helped re-design the intake process in the office to help customer flow move smoothly through the office.
- I have volunteered to be one of the ISO persons in the office to help ensure the standards are upheld for documentation.
Property Manager
Top Notch Management
04.2019 - 12.2022
- Handled homeowner complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive HOA Board and Homeowner relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve disputes.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Sales Representative
KMJ Deli Provisions
03.2012 - 04.2019
- I managed 5 large grocery store accounts, 4 independent accounts, organize customer inventory, generate orders twice a week.
- Leader for the education and motivation teams for successfully promoting sales in the deli.
- Responsible for the customer satisfaction evaluations of Deli team members.
Education
AS - Office Administration
Valencia College
Orlando, FL08.2011
Technical Certificate - Office Management
Valencia College
Orlando, FL05.2011
Technical Certificate - Medical Office Support
Valencia College
Orlando, FL01.2011
Technical Certificate - Office Specialist
Valencia College
Orlando, FL01.2010
Certification - Cosmetology
Orlando Tech
Orlando, FL05.2005
Skills
- Experienced with Microsoft Office applications
- Customer Service Skills
- Teams
- Work-life balance
- Career counseling
- Work well with groups or individual
- Data Entry
- Administrative Experience
- Organizational skills
- Customer service
- Management
- Multitasking Abilities
- Self motivation
- Time management abilities
Certification
- licensed Cosmetologist 05/01/95 - 10/31/04
- Licensed Property Manager, 11/01/19 - 09/30/24
Assessments
- Administrative assistant/receptionist, Proficient, 10/01/22
- Work style: Professionalism, Proficient, 10/01/22
- Attention to detail, Proficient, 10/01/22
- Protecting patient privacy, Proficient, 11/01/22
- Spreadsheets with Microsoft Excel, Proficient, 10/01/22
- Office manager, Proficient, 10/01/22
- Customer service, Proficient, 11/01/22
Timeline
Career Coach
EDSI Solutions
01.2024 - Current
Administrative Assistant
EDSI Solutions
01.2023 - 01.2024
Property Manager
Top Notch Management
04.2019 - 12.2022
Sales Representative
KMJ Deli Provisions
03.2012 - 04.2019
Technical Certificate - Office Management
Valencia College
Technical Certificate - Medical Office Support
Valencia College
Technical Certificate - Office Specialist
Valencia College
Certification - Cosmetology
Orlando Tech
AS - Office Administration
Valencia College
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