Summary
Overview
Work History
Education
Skills
Committeeorganization
Activities
Timeline
Generic

Kimberly Levasseur

Salem,MA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Massachusetts General Hospital
04.2022 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Respiratory Therapist

Massachusetts General Hospital
10.2011 - 04.2022
  • Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
  • Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
  • Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
  • Served as a resource for staff and patients on the safe use of supplemental oxygen, ensuring optimal therapeutic benefits.

Education

Masters’ Degree in Management -

Southern New Hampshire University

Bachelor’s Degree in Health Science -

Southern New Hampshire University

Associates in Respiratory Care -

North Shore Community College

Skills

  • HIPAA compliance
  • Strong clinical judgment
  • Conflict Resolution
  • Leadership
  • Employee Onboarding
  • Outreach
  • Change management
  • Customer Relations Management
  • Critical Thinking
  • Workflow Management
  • De escalation
  • Interviewing candidates
  • Delegation
  • Accountability

Committeeorganization

MGH Clinical Practice Committee-monthly

Activities

  • Ensured quality control through admissions, assessment, treatment, and referral for a broad range of patients.
  • Follows policies and procedures to withhold hospital standards.
  • Coordination with multiple hospital disciplines to execute proper patient care.
  • Assisted in establishing Office of Decedent Affairs for Massachusetts General Hospital which started as a pilot program in 2022.
  • Composed policies and procedures for approval and development on Ellucid.
  • Established working relationships with funeral homes, social work, and various other disciplines both within and outside the hospital.
  • Composed and successfully initiated policy for unclaimed decedents to prevent length of stay greater than 30 days.
  • Excel in high pressure, fast paced environment.

Timeline

Administrative Assistant

Massachusetts General Hospital
04.2022 - Current

Respiratory Therapist

Massachusetts General Hospital
10.2011 - 04.2022

Masters’ Degree in Management -

Southern New Hampshire University

Bachelor’s Degree in Health Science -

Southern New Hampshire University

Associates in Respiratory Care -

North Shore Community College

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Kimberly Levasseur