Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Liermann

Toluca Lake,California

Summary

Knowledgeable Budtender with robust background in providing customers with tailored product recommendations and maintaining organized inventory. Successfully advised clients on product selection, enhancing customer satisfaction and loyalty. Demonstrated excellent communication and customer service skills, along with thorough understanding of industry regulations and product knowledge.

Overview

13
13
years of professional experience

Work History

Cat Sitter

The Comforted Kitty
11.2024 - 05.2025
  • Refilled water bowls, prepared meals and provided companionship and playtime activities.
  • Exercised cats through interactive playtime sessions, stimulating their mental and physical health while keeping them engaged in activities.
  • Maintained a clean and healthy environment, attending to litter box duties and sanitizing pet areas regularly.
  • Developed trust and strong rapport with both clients and cats by demonstrating genuine care and attentiveness.
  • Performed other routine functions upon request such as mail and package retrieval, watering plants or trash removal.
  • Kept detailed records of each cats specific needs, preferences, and any special instructions from owners.
  • Monitored cats for signs of decreased activity, illness or change in demeanor and alerted pet owner.
  • Ensured timely feeding and proper medication administration for each cat under my supervision.
  • Provided clients with peace of mind through regular communication updates on their pets wellbeing.

Patient Consultant

Markt Cannabis Dispensary
09.2021 - 12.2024
  • Maintaining a clean and organized environment at all times
  • Assisting patients with product knowledge and recommendations
  • General cashiering duties
  • Assisting security with check-ins when needed
  • Label incoming products
  • Assist with inventory counts

Prepared Foods Team Member

Whole Foods Market Inc
03.2021 - 09.2021
  • Maintained high level of efficiency in fast-paced work environment.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Organized food and products by date and maintained adequate supplies.
  • Prepared food items by following recipes and product directions.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.

Cashier/Sales Associate

Michaels
10.2019 - 06.2020
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Front Desk Associate

24 Hour Fitness USA Inc.
09.2014 - 09.2016
  • Greeted members at front desk and engaged in pleasant conversations while managing check-in process
  • Cashier duties; opening and closing drawer, selling and up-selling products to members
  • Opening and closing the sport shop, making sure everything is placed accurately
  • Handle member concerns, questions and signing up new members
  • Regular walks to clean up the gym, restroom
  • Answer phone and direct calls
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation

Professional Dog Bather

A La Mutt
04.2012 - 07.2014
  • Complied with all relevant regulations governing animal care facilities, including proper disposal of waste materials and adherence to mandated grooming standards.
  • Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.
  • Communicated effectively with team members, fostering a collaborative atmosphere that prioritized the well-being of each pet served.
  • Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
  • Contributed to increased revenue by upselling additional services such as nail trimming or ear cleaning during the dog bathing process.
  • Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
  • Provided exceptional customer service by actively listening to client concerns and addressing their pet''s specific needs during the bathing process.

Education

Some College (No Degree) - Theater Arts / German

Los Angeles Valley College
Van Nuys, CA

Skills

  • Collaborative
  • Proficient in Blaze POS System
  • Exceptional customer service skills
  • Inventory Experience
  • Key holder experience
  • Professional telephone demeanor
  • Customer Satisfaction
  • Reliability and trustworthiness
  • Client communication

Timeline

Cat Sitter

The Comforted Kitty
11.2024 - 05.2025

Patient Consultant

Markt Cannabis Dispensary
09.2021 - 12.2024

Prepared Foods Team Member

Whole Foods Market Inc
03.2021 - 09.2021

Cashier/Sales Associate

Michaels
10.2019 - 06.2020

Front Desk Associate

24 Hour Fitness USA Inc.
09.2014 - 09.2016

Professional Dog Bather

A La Mutt
04.2012 - 07.2014

Some College (No Degree) - Theater Arts / German

Los Angeles Valley College

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