Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Lipari

Verona

Summary


Highly experienced Account Management known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

30
30
years of professional experience

Work History

Sales Associate / Home Stager

Caldwell Banker
01.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

Senior Account Manager - Swimwear Division

Speedo / Waranco Group
01.1996 - 01.2020
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to team objectives in fast-paced environment.

Sr Account Manager - Children's Wear Division

Polo Ralph Lauren - Corporate
01.2000 - 01.2004
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
  • Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

Bachelor of Science - Business

Champlain College
Burlington, VT

Skills

  • Customer service

  • Teamwork and collaboration

  • Problem-solving skills

  • Multi-tasking strength

  • Excellent people skills

  • Reliable and punctual

  • Outgoing personality

  • Customer needs assessment

  • Upselling

  • Adapt to diverse groups

  • Persuasion techniques

  • Merchandising

Timeline

Sales Associate / Home Stager

Caldwell Banker
01.2020 - Current

Sr Account Manager - Children's Wear Division

Polo Ralph Lauren - Corporate
01.2000 - 01.2004

Senior Account Manager - Swimwear Division

Speedo / Waranco Group
01.1996 - 01.2020

Bachelor of Science - Business

Champlain College

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