KIMBERLY LONG, SPHR

Leads the Institute for Community Alliances (ICA) in all matters relating to human resources, including recruitment, selection, onboarding/orientation, HR operations, administration and compliance, employee engagement, performance management, and total rewards design. In coordination with the Executive Staff, manage the organization's activities and training to support, develop, and expand ICA's culture of diversity, equity, and inclusion.

Led human resources activities including recruitment and retention, orientation and onboarding efforts, performance management programs, employee relations, benefit administration and plan design, worker’s compensation and leaves administration for 250+ employees. Create, interpret, and administer company policies and procedures. Consult and advise management on employee personnel matters including reorganizations, disciplinary actions and terminations. Oversees Employee Health Services to facilitate activities and programs that benefit the health and wellness of employees.

Responsible for the management of the human resource and employee relations functions of the firm. This includes, but is not limited to, recruiting, supervision, performance management, compensation, benefits, employee relations, non-attorney training and development, human resource record management, and employee communications. Responsible for ensuring compliance with all federal, state, and local laws and regulations as they relate to the personnel function.

Responsibilities included assistance with benefits management, payroll processing, applicant
screening, new hire orientation, employee evaluation preparation, employee records management, and secretarial coverage coordination. Point-person for employee inquiries regarding firm policies and procedures. Responsible for adequate staffing of firm projects, events, and day-to-day activities.

Served as Executive Assistant to the human resources, finance, and marketing departments. All-encompassing position included responsibilities for payroll processing, accounts payable, client billing, personnel filing compliance, prospective client and recruiting materials preparation, special event coordination for both internal and external events, and special projects as assigned.

Involved in all aspects of the business, from production to sales to customer service to human resources. Duties included maintaining and coordinating calendars and travel plans, creating
and updating written works (such as plant manuals, company newsletters, surveys, etc.), sales reporting, processing payroll, invoicing, coordinating sample shipments, managing customer databases and mailing lists, special event planning and other various office duties as needed or assigned.