Kimberly Louis-Cintron

• Maintained clean facilities to better serve program needs.
• Exhibited excellent communications and customer service relations skills.
• Collaborated with local organizations to provide food baskets to families in need.
• Developed communication strategies to promote charity events.
• Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
• Established and maintained relationships with local organizations to coordinate volunteer efforts.
• Monitored progress towards service plan goals.
• Developed and implemented strategies to enhance quality of social services.

• Preparing meals and teas for individuals and catering small events as well as weekly meal prep based on clients nutritional needs
• Producing and filling orders and delivery.
• Created customized meal plans based on client dietary restrictions and preferences.
• Shopped for ingredients.
• Safely packaged and labeled each individual meal.
• Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
• Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Interacted with guests to obtain feedback on product quality and service levels.
• Planned promotional menu additions based on seasonal pricing and product availability.

• Duties included creating weekly demo menu and prepping items, Preparing small batch meals for sample tasting, cleaning my area, and helping with stock and register.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects
• Monitored market trends and developed strategies to capitalize on potential opportunities
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases
• Stocked shelves and organized merchandise displays for easy retrieval
• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience
• Pleasantly greeted customers and provided prompt and courteous service
• Addressed customer complaints and concerns, providing mutually beneficial solutions
• Assisted customers by finding items quickly to boost store satisfaction rates
• Operated cash register to accurately process and record customer payments
• Collected shopping carts from parking lot and returned to stand to keep lot organized
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking
• Answered customer questions about products and services, helped locate merchandise, and promoted key items
• Listened to customer needs and desires to identify and recommend optimal products
• Recommended complementary purchases to customers, increasing revenue

• Handled safety and security of 33rd street jail including but not limited to keeping accountability log for equipment, monitoring doors and walkways, ensuring safety of inmates, conducting fire drills and safety drills
• Created new systems still in use for organizing and issuing equipment.
• Inspected facility regularly for security breaches, contraband and unsanitary conditions
• Observed conduct and behavior of detainees to prevent disturbances and escapes
• Performed physical searches such as pat-downs and strip searches
• Monitored door access and security cameras to provide safety and security of facility
• Searched cells of inmates to identify and confiscate contraband and other prohibited items
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers
• Conducted routine and emergency head counts
• Prepared, processed and maintained forms, reports, logs, records, and activity journals
• Tracked inmates through head counts, visitor logs, and scheduled activities
• Observed behavior of residents individually and in groups
• Provided guidance and support to inmates to help reintegrate in society and establish new beginnings
• Assisted in development of procedures and policies to maintain peace and order in facility
• Inspected work sites and crew trucks for contraband, cleanliness, and safety

• Assisted guests in safely utilizing fitness equipment while completing clerical tasks, facility tours, data entry and cash handling.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Interacted with customers by phone, email, or in-person to provide information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support, addressing routine, and special requirements.
• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Managed records and data transfer, ensuring traceability and improving operations through automated systems.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Screened visitors and issued badges to maintain safety and security.
• Mentored, trained and supported new staff members in office policies and procedures.
• Assisted clients with using library catalogs and software, providing training and answering questions.
• Took initiative to help upper management with tasks and coordinate staff events.

• Secured various locations including business offices, hotels, nightclubs, conventions centers, model casting calls, and major events
• Investigated and reported any suspicious activity.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Responded quickly to emergency situations to assess and deflect issues.
• Examined doors, windows and gates to verify security.

About me

Greetings! I'm Kimberly, a goal driven, people person with a love for organization, growth, and wellness. I have experience in managing staff and am capable of following orders while motivating others to perform to the best of their ability. I am great with public speaking as I am a spoken word artist and have a respected command presence as learned via my correctional training. I am a native of the big apple so I do well with crowds and can adapt well to changes. My goal is to unite people in peace through positive speech and team building. With that goal in mind, I'd like to contribute my talents to the growth of your company and learn as much as I can along the way.