Kimberly Loving
Seattle,WA
Summary
An agile and dynamic executive leader with a robust understanding of Human Resource Management and HR Operations in both private and public sectors. Proficient at operating strategically and tactically, applying a comprehensive perspective to ensure organizational objectives are met while enhancing capabilities and capacity. Proactively builds relationships, mobilizes resources, and fearlessly delves into challenges to drive resolutions and facilitate growth in complex workforce environments. Demonstrates a deep comprehension of business operations across all tiers and is deeply committed to fostering diversity, equity, and inclusion. Skilled at integrating initiatives to ensure widespread acceptance, application, and execution. Backed by more than 20 years of experience encompassing change management, intricate program oversight, extensive program management, strategic planning, global exposure, and an MBA from American University’s Kogod School of Business. Exhibits exceptional presentation and communication abilities, suitable for interactions at the C-Suite level.
Overview
14
14
years of professional experience
Work History
Chief Human Resources Officer
City of Seattle
08.2021 - Current
- Guide and implement enterprise-wide comprehensive, integrated human capital strategic planning to support 13K employees; lead activities of City Human Resources and provide professional advice and counsel to the Mayor's Office, City Council, and City Department Directors.
- Improved leadership development by designing and implementing targeted training programs for people leaders.
- Evaluated HR metrics to identify trends, areas of improvement, and opportunities for strategic decision-making based on data-driven insights.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Supported succession planning efforts by identifying key roles within organization that required proactive talent pipeline development strategies.
- Developed effective internal communication strategies, keeping citywide HR leaders informed and engaged on City of Seattle updates, policies, and initiatives.
Chief of Staff - Information Technology
City of Seattle
03.2020 - 07.2021
- Led strategic and operational leadership of department-wide initiatives that included Human Resources, Workforce/Talent Development, Performance & Service Analytics, Workforce Equity, Diversity & Inclusion, Communications, Organizational Change Management, Continuous Process Improvement, & Administrative & Operational Services.
- Analyzed and solved multi-faceted problems that affected executive leaders and business initiatives.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Chief of Staff - Department of Human Resources
City of Seattle
03.2019 - 03.2020
- Led Talent Acquisition, HR Service Delivery and Employee Relations, HR Business Operations, and Budget and Finance divisions.
- Built highly efficient teams through core services and metrics identification, ongoing coaching, and professional development opportunities.
- Optimized organizational structures, leading to increased efficiency and better resource allocation.
- Provided comprehensive support to Chief Human Resources Officer, enabling them to focus on critical decision-making and leadership tasks.
Deputy Director HR Shared Services - Department of Human Resources
City of Seattle
04.2016 - 02.2019
- Led citywide centralized Human Resources Shared Services division comprised of the following business units: Benefits, Classification and Compensation, Workforce Analytics and Reporting, Safety, Workers Compensation, Finance and Business Operations, citywide Leaves,
- Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
- Improved coordination and communications across organization to increase operational efficiency.
Director, Revenue Operations
DaVita Healthcare Partners
01.2010 - 01.2016
- Hired to transform underperforming department into highly functioning and performing team
- Oversaw Centralized Revenue Operations, Operations Analytics, Reporting, & Single Patient Contract Agreement teams.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Education
Master of Legal Studies (MLS) -
American University Kogod School of Business
Washington, DCMaster of Business Administration (MBA) -
American University, Washington School of Law
Washington, DCBachelor of Arts (BA) International & Comparative Policy Studies, Economics -
Reed College
Portland, ORDoctorate of Learning and Organizational Change (EdD) -
Baylor University
Waco, TX01.2025
Skills
- Human Resource Management & Business Operations
- Diversity, Equity, Belonging & Inclusion
- Workforce Equity
- Classification & Compensation
- HR Workplace Investigations
- HR Shared Services
- HR Employee Relations and Service Delivery
- Workforce Analytics & Reporting
- Labor Relations & Negotiations
- Benefits Administration & Total Rewards
- HR Policy & Legislation
- Human Capital Management Systems Implementation
- HR Analytics
Study Abroad Programs
- International Immersion – Private Equity & Venture Capital Focus, University of Nairobi, Nairobi
- 1-Year Study Abroad – International Policy & Economics Focus, La Universidad de Costa Rica, San José
- 6-Month Study Abroad – International Micro-Economics Focus (Thesis), University of South Africa, Durban
Awards
- Stanford University Research Scholar
- McGill Lawrence Internship Award
- National Security Education Program – David Boren Scholar
Timeline
Chief Human Resources Officer
City of Seattle
08.2021 - Current
Chief of Staff - Information Technology
City of Seattle
03.2020 - 07.2021
Chief of Staff - Department of Human Resources
City of Seattle
03.2019 - 03.2020
Deputy Director HR Shared Services - Department of Human Resources
City of Seattle
04.2016 - 02.2019
Director, Revenue Operations
DaVita Healthcare Partners
01.2010 - 01.2016
Master of Legal Studies (MLS) -
American University Kogod School of Business
Master of Business Administration (MBA) -
American University, Washington School of Law
Bachelor of Arts (BA) International & Comparative Policy Studies, Economics -
Reed College
Doctorate of Learning and Organizational Change (EdD) -
Baylor University
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