Kimberly Luoma
Queen Creek
Summary
Accomplished Office Manager with a proven track record at Angel Air Cooling, adept in data entry, payment posting and time management. Meeting deadlines for various filings and reports. At Odyssey Services, I have excelled in enhancing patient quality of life and meeting habilitations goals with my patient.
Overview
11
11
years of professional experience
Work History
Direct Care Worker
Odyssey Services Corp
10.2024 - Current
- Helped coordinate insurance and transportation.
- Reviewed billing and EOB’s
- Assisted clients (children with disabilities) with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
A/R Specialist
Advanced Auto Centers
01.2014 - 06.2016
- Entered and reconciled a. Points payable as well as accounts receivables.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment terms with clients.
- Conducted periodic account reconciliations to identify potential errors or discrepancies in billing or payments received.
- Provided excellent customer service when addressing client inquiries regarding billing issues or payment status updates.
Office Manager
Angel Air Cooling & Heating
06.2016 - Current
- Applied customer payments to accounts receivable.
- Researched customer questions regarding monthly payments.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained benefits compliance, insurance audits, payroll taxes and many other office duties as needed.
Education
GED - General Studies
Glendale High School
Glendale, AZ05.1997
Skills
- Data entry
- Deadline management
- Accounts receivable
- Posting payments
- Customer account research
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- Personal hygiene assistance
- CPR certified
- Time management
Timeline
Direct Care Worker
Odyssey Services Corp
10.2024 - Current
Office Manager
Angel Air Cooling & Heating
06.2016 - Current
A/R Specialist
Advanced Auto Centers
01.2014 - 06.2016
GED - General Studies
Glendale High School
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