Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberly Macabio

Spokane,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Office Manager

Ability Employment
Spokane, WA
04.2023 - 11.2023
  • Reviewed employee expense reports with department heads, consistently meeting the monthly deadline
  • Provided secretarial support to the VP of Company and keep the office running efficiently on a daily basis
  • Perform HR duties including payroll, insurance and employee benefits
  • Accounts payable/receivable
  • Provide administrative support to office staff, ensuring the team has the tools they need to excel
  • Oversee all office activities, including office supplies, mail and facility maintenance
  • Build strong relationships with third party vendors
  • Prepared and delivered reports to local- and state-level authorities.

Mail Carrier

United States Postal Service
Spokane, WA
08.2022 - 12.2022
  • Helping to sort and prepare the mail for delivery
  • Deliver mail to mail boxes, receptacles and other designated areas
  • Retrieve outgoing mail from businesses and residences
  • Collecting of monies for COD's (Cash on Delivery) as well as mail marked 'postage due'
  • Obtain signatures from customers for all mail that is registered, insured or certified
  • Lifting, carrying and delivering heavy bags of mail as well as packages of all sizes and leaving notices for packages that are undeliverable.

Communications Officer

Spokane Regional Emergency Communications
Spokane, WA
02.2022 - 05.2022
  • Answered incoming 911 calls and provided appropriate assistance to callers.
  • Performed data entry into computer system to document call information.
  • Ensured compliance with all local laws pertaining to emergency communications.
  • Gathered pertinent information from the caller including location, type of emergency, and any other necessary details.
  • Responded quickly and calmly during high stress situations.

Postal Clerk

United States Post Office
Spokane, WA
11.2019 - 02.2022
  • Perform a variety of clerical duties in mail processing and retail/customer services to support day to day operations
  • Duties are physically demanding requiring moderate to heavy lifting, carrying, prolonged standing, walking and reaching
  • PSEs may be required to handle heavy sacks of mail/parcels, sort & distribute incoming/outgoing mail, and work at a service window selling postal products & services to customers.

Executive Housekeeper

Wyndham Kona Coast Resort
Kailua Kona, HI
07.2015 - 09.2019
  • Provide direction and leadership to a staff of 53 charged with all housekeeping operations within the resort
  • Serve as the safety Committee Chairman to establish full safety compliance and manage security regulations for possible emergencies
  • Monitor staff performance and processes, offering training in identified areas of improvement
  • Maintain responsibility for resort supply inventory, including guest needs, cleaning supplies, linen for beds, and staff uniforms
  • Create team schedules to ensure all departments are staffed as needed to meet guests' standards.

Executive Housekeeper

Marriott Courtyard, King Kamehameha Beach Hotel
Kailua Kona, HI
09.2012 - 07.2015
  • Effectively managed a 450 room hotel, directing all cleaning and appearance activities with a unionized staff of 63
  • Conducted training seminars with staff to ensure understanding and execution of all hotel standards
  • Executed inspections of guest rooms and other public areas to establish total cleanliness
  • Monitored all staff operations to ensure the proper execution of cleaning procedures, offered support and recommendations to needed staff
  • Supervised linen inventory and cleaning supplies; placed purchase orders when supplies fell below par levels.

Housekeeping Manager

Orchid Fairmont
Kohala Coast, HI
09.2009 - 09.2012
  • Oversaw a 550 room hotel, ensuring staff effectively executed cleanliness procures for all rooms, public areas, and meeting spaces
  • Trained and mentored a diverse staff of 100, establishing that all met set company standards
  • Reviewed and adhered to set budgets, highlighting and correcting any errors
  • Served as the main point of contact for any guest complaints or outstanding issues.

Food & Beverage Manager

Orchid Fairmont
Kohala Coast, HI
09.2008 - 09.2009
  • Directed daily breakfast operations for the in house restaurant
  • Led and monitored restaurant staff to execute a positive performance with guests
  • Completed all staff scheduling and weekly payroll
  • Provided support to additional food and beverage outlets as needed.

Education

Courses in a Degree Toward an LPN -

Hawaii Community College

Skills

  • Emergency protocols
  • Information Gathering
  • Geographical knowledge
  • Decision-Making
  • Emergency Medical Instruction
  • Computer Skills
  • Critical Thinking
  • Emergency Assessment

References

References available upon request.

Timeline

Office Manager

Ability Employment
04.2023 - 11.2023

Mail Carrier

United States Postal Service
08.2022 - 12.2022

Communications Officer

Spokane Regional Emergency Communications
02.2022 - 05.2022

Postal Clerk

United States Post Office
11.2019 - 02.2022

Executive Housekeeper

Wyndham Kona Coast Resort
07.2015 - 09.2019

Executive Housekeeper

Marriott Courtyard, King Kamehameha Beach Hotel
09.2012 - 07.2015

Housekeeping Manager

Orchid Fairmont
09.2009 - 09.2012

Food & Beverage Manager

Orchid Fairmont
09.2008 - 09.2009

Courses in a Degree Toward an LPN -

Hawaii Community College

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Kimberly Macabio