Kimberly Mack
Winter Garden,Florida
Summary
Driven sales and marketing representative with talent for building strong relationships and fostering collaboration. Adept at understanding client needs and delivering tailored solutions that resonate and drive results. Highly persuasive and empathetic, excelling in environments that leverage people skills to achieve business objectives. Committed to creating positive interactions and ensuring customer satisfaction, maximizing both client retention and growth. Trainer and mentoring clients and their various departments in the hospitality vertical.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales And Marketing Representative
dormakaba
09.2023 - Current
- Entrance systems sales, specializing in automatic swing operators, revolving doors, and sliding units, through modernizing existing equipment and installation on new construction
- Partnering with healthcare, manufacturing, government, airports, etc utilizing a consultative approach to find the best application for individual entrances
- Sales Representative for the State of Florida
Global Director Of Business Development
Rentyl Resorts
Florida
05.2022 - 05.2023
- Company Overview: Rentyl Resorts is a technology driven hospitality brand specializing in resort services for traditional and non-traditional vacation housing
- Rentyl Resorts specializes in creating brand standards for the short-term vacation home segment in the travel industry
- Rentyl Resorts provides a wide array of services of all types of Resorts such as Distribution Channels, Revenue Management, Call Center, Marketing and Sales
- As a Global Director of Business Development I am responsible for driving the organization's business development initiatives and possess a laser-focused view in developing and implementing the company's strategic growth globally
- I am a true hunter with a fearless pursuit of achieving sales goals
- Supporting the creation, analysis, and reporting of knowledge assessments and program evaluations to ensure learning outcomes are met.
- My position requires strong communication skills, analytical and technical writing skills as well as proficiency within the hospitality, vacation rental, time share, and integrated resort industry
- Rentyl Resorts is a technology-driven hospitality brand specializing in resort services for traditional and non-traditional vacation housing. Lead the strategy and skills trainings developing a comprehensive training path for virtual and in-person training.
- Understand and utilize the commercial systems to create and deliver training across multiple systems.
- Develop and deliver content across commercial services functions for above property leaders - aligning with nuances of Full-services and Select as well as franchised and managed components. Also, we built content that would engage learners and give them the ability to demonstrate that they can execute what they have learned.
Director of National Sales
TravelClick
04.2015 - 12.2022
- Company Overview: TravelClick provides expert solutions so that hotels can optimize performance, grow revenue and create a stronger brand
- TravelClick offers hotels world-class reservation solutions, business intelligence products and comprehensive media and marketing solutions to help hotels grow their business
- Assist brand, chain, and independent hotel owners, marketing, and revenue management with analyzing business trends to maximize hotel's online visibility, generate demand, grow revenues, and improve profitability with TravelCLICK products
- Product lines include all aspects of hospitality ecommerce technology: website design, search engine and social media optimization, digital marketing, reservation services, and targeted travel agency marketing/GDS advertising including Sabre and Travelport products
- Also specializing in video marketing for hotels and management companies which also includes global destination advertisement
- TravelClick provides expert solutions so that hotels can optimize performance, grow revenue and create a stronger brand
- Coordinated Daily Field Reports (DFRs) and distributed to clients. Strong knowledge of transient, group, and leisure segments and understanding of marketing and revenue management functions
- Proven ability to effectively communicate with varied stakeholder roles and levels
- Experience in designing and developing interactive learning experiences
Senior Revenue Specialist: Sales
TravelClick
Florida
01.2013 - 12.2021
- Company Overview: TravelClick provides expert solutions so that hotels can optimize performance, grow revenue and create a stronger brand
- Manage and deliver monthly lead volume to meet or exceed revenue plan focusing on attainment of new customers
- Accountable for clearly articulating TravelClick's business value to clients and prospects
- Manage sales activities using Salesforce.com
- Drive sales of our core products through solution based inside sales tactics
- Drive and manage a pipeline of business to a successful sales result across multiple products
- TravelClick provides expert solutions so that hotels can optimize performance, grow revenue and create a stronger brand
Senior Sales Manager
Bluegreen Vacations
01.2008 - 04.2012
- As a Bluegreen Sales Manager I was responsible for the development of new and existing sales representatives with a staff of over 10 Sales Representatives
- Also responsible for boosting the overall production of mini vacation packages
- As the Senior Sales Manager I reported to the District Manager who in turn report to the Regional Directors
- I was Number One Selling manager in my Division and also developed a team of associates that produce qualified prospects is the focal point of this position
- I had financial/budgetary responsibilities and facilitated the sales of mini vacations, encouraged and assisted my sales team to exceed the minimum expectations defined by the budget while maintaining high Average Price per Guest (APG) and Activation levels
Education
Bachelor's degree - Business/Commerce, General, Social Work
Ball State University
Real Estate Management, Real Estate Law
Houston Community College
Skills
- Business Relationship Management
- CRM Management
- Sales Presentations
- Direct Sales
- Sales strategy
- Account Management
- Territory Management
- Negotiation Tactics
- Sales Cycle Management
- Learning & Development Admin
- Develop Training Presentations
- Trained Managment Companies and Sales Team on TravelClick Products
- Experience in hotelligence and training modules and website development
- Conduct training virtual and in person
Certification
AAADM Certified
References
References available upon request
Timeline
Sales And Marketing Representative
dormakaba
09.2023 - Current
Global Director Of Business Development
Rentyl Resorts
05.2022 - 05.2023
Director of National Sales
TravelClick
04.2015 - 12.2022
Senior Revenue Specialist: Sales
TravelClick
01.2013 - 12.2021
Senior Sales Manager
Bluegreen Vacations
01.2008 - 04.2012
Bachelor's degree - Business/Commerce, General, Social Work
Ball State University
Real Estate Management, Real Estate Law
Houston Community College
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