Kimberly Maisonet
Houston,TX
Summary
Detail-oriented professional with extensive experience in data entry, administrative support, billing, and logistics operations. Proven track record of accuracy and efficiency in managing high volumes of information while consistently meeting deadlines. Skilled in remote work environments, maintaining confidentiality, and delivering high-quality results. Strong organizational and data management skills ready to enhance operational efficiency in a data entry role.
Overview
9
9
years of professional experience
Work History
Customer Service Representative/Data Entry Specialist
Supply Chain Warehouses
Baytown, Texas
03.2022 - 08.2025
- Validated and maintained accurate customer account records for completeness.
- Processed orders, tracked shipments, and monitored delivery accuracy.
- Resolved discrepancies by coordinating with warehouse staff and updating records.
- Managed sensitive customer information in accordance with confidentiality protocols.
- Responded to inquiries via phone and email, ensuring accurate system documentation.
Medical Billing Assistant/Administrative Assistant
The Foot and Ankle Center
, VA
06.2016 - 11.2023
- Ensured compliance by verifying patient data accuracy prior to billing.
- Coordinated prior authorizations, confirming documentation accuracy.
- Managed high-volume patient billing records with meticulous attention to detail.
- Maintained confidentiality of patient information while supporting remote administrative functions.
- Monitored aging reports to identify and resolve outstanding billing issues.
Executive Assistant
Quality Electric Supply
Christiansted, USVI
09.2018 - 12.2021
- Entered and organized correspondence, reports, and financial data into company database.
- Ensured record accuracy while streamlining office processes through effective data management.
- Maintained confidential files in compliance with company policies.
- Conducted research to support executive decision-making processes for various projects.
- Managed scheduling, document filing, and report preparation to enhance operational efficiency.
Rental Representative
Dial Rent to Own
Christiansted, USVI
12.2017 - 05.2018
- Assisted customers in selecting rental products and services.
- Managed rental agreements and ensured compliance with company policies.
- Processed payments and maintained accurate financial records.
- Coordinated delivery and pickup schedules for rented items.
- Increased sales through accurate tracking of promotions and cross-selling opportunities.
Education
High School Diploma -
St. Croix Educational Complex
Kingshill, USVI05-2014
Skills
- Order processing and account management
- Data entry and accuracy
- System documentation and billing verification
- Customer relationship management
- Scheduling and time management
- Problem solving and adaptability
- Attention to detail and communication
- Records management and clerical support
- Multitasking and organization
- Data collection and compliance verification
- Microsoft Office Suite and Google Workspace proficiency
- Bilingual communication and issue resolution
- Confidentiality adherence
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative/Data Entry Specialist
Supply Chain Warehouses
03.2022 - 08.2025
Executive Assistant
Quality Electric Supply
09.2018 - 12.2021
Rental Representative
Dial Rent to Own
12.2017 - 05.2018
Medical Billing Assistant/Administrative Assistant
The Foot and Ankle Center
06.2016 - 11.2023
High School Diploma -
St. Croix Educational Complex