Kimberly Mandas
Eagle,ID
Summary
Dynamic bar manager with expertise in cocktail preparation, inventory management, and staff training. Proven ability to enhance team collaboration and operational efficiency, driving high customer satisfaction.
Overview
19
19
years of professional experience
Work History
Bar manager/ bartender
Claim Jumpers
Reno, Nevada
06.2021 - 06.2024
- Collaborated with colleagues and management to achieve team objectives.
- Trained and supervised bartenders on drink preparation and customer service standards.
- Maintained inventory levels by ordering supplies and tracking usage effectively.
- Organized staff schedules to optimize coverage during peak hours and events.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Trainer/ Ops manager
SUBWAY®Restaurants
Sparks, Nevada
12.2018 - 05.2021
- Facilitated training sessions for new employees on food preparation standards.
- Conducted assessments to ensure compliance with health and safety regulations.
- Collaborated with management to identify training needs and program improvements.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Documented all training activities including attendance records, feedback forms, surveys.
Labor coordinator
SK Food Group
Reno, Nevada
02.2014 - 09.2017
- Coordinated daily operations and schedules for food production teams.
- Managed inventory levels and ordered supplies to meet production needs.
- Assisted in developing process improvements for operational efficiency.
- Organized and maintained records of production and inventory data.
- Conducted regular audits to ensure compliance with food safety standards.
- Facilitated communication between different departments in order to resolve issues quickly.
General Manager of Operations
Atlantis Casino and Resort
Reno, Nevada
01.2005 - 03.2010
- Oversaw daily operations and ensured compliance with company policies.
- Coordinated staff schedules to optimize workflow and productivity.
- Trained and mentored staff on best practices for operational excellence.
- Collaborated with cross-functional teams to align operational goals with business objectives.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Resolved escalated customer service issues in a timely manner.
Education
Certificate of Completion - Adult And Continuing Education
TMCC
Reno, NV06-2002
High School Diploma -
Earl Wooster High School
Reno, NV06-1990
Skills
- Cocktail preparation
- Inventory management
- Staff training
- Bar operations
- Customer service
- Team collaboration
Timeline
Bar manager/ bartender
Claim Jumpers
06.2021 - 06.2024
Trainer/ Ops manager
SUBWAY®Restaurants
12.2018 - 05.2021
Labor coordinator
SK Food Group
02.2014 - 09.2017
General Manager of Operations
Atlantis Casino and Resort
01.2005 - 03.2010
Certificate of Completion - Adult And Continuing Education
TMCC
High School Diploma -
Earl Wooster High School
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