Kimberly Marino

• Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
• Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
• Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
• Increased client retention by establishing strong rapport through attentive listening and empathetic communication.

Owner of establishment, responsible for booking massages, all associated paperwork, and all billing. Advertising and performance of modalitie.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
• Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
• Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
• Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
• Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.