Kimberly Marshall
Crestline,CA
Summary
Motivated worker experienced in the restaurant industry. Provides excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Looking to leverage my wealth of knowledge and experience into open roles of new opportunities and leverage of current abilities.
Overview
2
2
years of professional experience
Work History
Student Assistant
CSUSB Orientation First Year Experience
2024.04 - Current
- Supported administrative staff with various tasks, demonstrating ability to work independently and collaboratively.
- Maintained professional and courteous attitude towards co-workers and students.
- Led incoming students on campus tours and held informative group discussions, which included communication with parents regarding important questions/concerns.
- Assisted in planning and implementing new student orientation, quarterly orientation programs, freshmen convocation, academic advising and course registration
- Collaborated with other Orientation Leaders and campus partners to expand my understanding of proper communication, leadership, and multiculturalism.
Dining Room Server
UCLA Arrowhead Lodge
2022.11 - 2023.11
- Greeted guests and provided friendly service with a smile.
- Communicated effectively with co-workers, management, and other departments.
- Maintained an organized, clean, and sanitary work environment.
- Followed all company policies and procedures related to service standards.
- Resolved guest issues or complaints in a professional manner.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Bachelor of Arts - Psychology
California State University - San Bernardino
San Bernardino, CASkills
- Administrative tasks
- Strong Organization
- Leadership Qualities
- Customer Support
- Problem-Solving Abilities
- Adaptable and Flexible
- Communication Skills
- Willing to learn
Languages
Spanish
Native or Bilingual
Timeline
Student Assistant
CSUSB Orientation First Year Experience
2024.04 - Current
Dining Room Server
UCLA Arrowhead Lodge
2022.11 - 2023.11
Bachelor of Arts - Psychology
California State University - San Bernardino
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