Kimberly Martin

• *Answer phones up to 105 a day
• *Communicate with members, co-workers within department, other departments, agencies on a daily basis
• *Counsel members regarding strategies and establishing retirement goals
• *Meet with walk-ins
• *Educate members about pension options - leave on deposit, rollover, refund and specifics about each option
• *Calculate estimates
• *Keep member's at the heart of daily tasks
• *Process retirement applications
• *Calculate service purchases
• *Accuracy
• *Analyze wages for fluctuations and contact agency as to why and what caused department, other departments, agencies
• *Counsel members regarding strategies and establishing retirement goals
• *Meet with walk-ins
• *Educate members about pension options - leave on deposit, rollover, refund and specifics about each option
• *Calculate estimates
• *Process retirement applications
• *Calculate service purchases
• *Accuracy
• *Analyze wages for fluctuations and contact agency as to why and what caused fluctuations
• *Analyze member's wages to ensure only pensionable wages are reported
• *Analyze hours reported to ensure member has accurate months of service
• *Perform audit on member's account
• *Process estimates
• *Attend meetings- bring an attitude to learn something new and apply new learning to processes and procedures to be more effective and efficient
• *Keep updated on changes and ask for verification and clarifications
• *Timeliness
• *Collaborate
• *Share ideas
• *Take constructive criticism and apply to processes and procedures
• *Implement and embrace changes to processing procedures
• *Enhanced understanding of benefit offerings with effective communication materials and presentations.
• *Streamlined benefits administration processes for improved efficiency and reduced errors
• *Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
• *Processed employee life event changes, ensuring timely updates to benefits for qualifying events
• *Explained benefits to plan participants in easy to understand terms in order to educate each on available options.

• * Promote safety
• * Unofficially supervise thirty-seven+ employees by delegating tasks when supervisor is in meetings and working on special projects
• * Receiving product effectively
• * Safely handling product - off loading trailer, down stacking product, organizing product in lanes to get product to customers timely manner
• * Ability to lift seventy pounds
• * No occurrences
• * Ability to work independently
• * Use DMS and LRT
• * Certified to drive forklift, squeeze, tow truck, and order-picker
• * Twelve hour training as runner and put products into locations, stage it, or put into trailer
• * Problem solve issues
• * Strive to meet/exceed performance standards which is 120%+ nightly
• * Communicate with coach/supervisor and performance instructor with issues such as damages to product
• * Self-motivated to receive product on dock while waiting for work

• A delivery expert is a professional who handles the process of delivering products or items to customers within a specific area. Responsible for locating and delivering parcels, coordinating with logistics staff, maintaining documentation, obtaining signatures, and reaching out to clients.
• Must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. Should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.
• · Stock ingredients from delivery area to storage, work area, walk-in cooler.
• · Receive and process telephone orders.
• · Clean equipment and facility approximately daily.
• · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• · Must be able to make correct monetary change.
• · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• · Ability to enter orders using a computer keyboard or touch screen.
• · Navigational skills to read a map, locate addresses within designated delivery area.
• · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Proven track record of leadership in classroom management and mentorship of fellow teachers. Evidence of strong communication skills with parents, teachers, and administrative staff. Experience with student assessment and the ability to effectively use data to inform instruction.