Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Martin

Harmony,PA

Summary

Dedicated leader with a proven track record, excelling in team leadership and problem-solving. Enhanced operational efficiency and customer satisfaction through strategic training and effective communication. Recognized for reducing waste in food preparation and fostering a positive work environment, ensuring high performance and reliability in service delivery.

Overview

25
25
years of professional experience

Work History

Service Manager

Chipotle
12.2024 - Current
  • Handled customer complaints promptly and with professionalism.
  • Engaged with clients to assess needs and present suitable service options.
  • Trained and supervised team of service staff members to meet business goals.
  • Maintained workplace safety through consistent adherence to safety measures.
  • Established team priorities to boost efficiency.
  • Set clear objectives and relayed them to the team.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened location and monitored shift changes to uphold successful operations strategies and maximize business success.

Assistant Head Cook

Seneca Valley School District IHS
11.2017 - 09.2024
  • Reduced waste through strategic ingredient ordering, storage, and usage techniques.
  • Trained new staff in cooking techniques.
  • Maintained kitchen cleanliness standards through regular evaluations.
  • Ensured consistent availability of supplies through proactive ordering.
  • Ensured safe meal preparation by avoiding cross-contamination from utensils, surfaces, and pans.
  • Coordinated with team members to prepare orders on time.

Copy and Print Center Manager

Staples
10.2000 - 10.2007
  • Enhanced team cohesion through consistent leadership and engagement initiatives.
  • Oversaw daily operations to enhance efficiency and drive revenue growth.
  • Implemented strategies to improve service delivery and customer satisfaction.
  • Successfully resolved client concerns by actively listening to their needs and proposing viable solutions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Utilized dynamic communication skills to build enduring client connections.
  • Managed procurement to guarantee availability of essential products to satisfy customer demands.

Education

Bachelor Of Education - Elementary Education

Slippery Rock University of Pennsylvania
Slippery Rock, PA
11.1999

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Critical thinking
  • Reliable and responsible

Timeline

Service Manager

Chipotle
12.2024 - Current

Assistant Head Cook

Seneca Valley School District IHS
11.2017 - 09.2024

Copy and Print Center Manager

Staples
10.2000 - 10.2007

Bachelor Of Education - Elementary Education

Slippery Rock University of Pennsylvania

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