Kimberly Martin Nig

• Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
• Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
• Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
• Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers, which required planning their sections to mare a smooth transition.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Raskia provides a fine dining ambiance for customers which required:

• Outstanding high volume customer service.
• Greeting customers and having a welcoming atmosphere.
• Observing and taking notes of those whom are regular loyal customers, to keep bettering their experience.
• Business casual fashion techniques ( Dressing pants, blouse, and dressing shoes or high heels).
• Sending emails out on behalf restaurant communicating future reservations and private dine-in.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

Bindaas is a sisterhood restaurant from Rasika requiring:

• Demonstrated strong multitasking skills by handling telephone inquires while attending in -person guest needs seamlessly.
• Handle high pressure situations gracefully, making multiple tasks simultaneously while maintaining a calm demeanor.
• Enhanced customer stratification by greeting and seating guest promptly upon arrival.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Advised customers about special offerings and menu items to help drive sales.