Kimberly Martinez Baez
Summary
Certified Medical Assistant (CCMA) with hands-on externship experience supporting providers in a fast-paced vascular and aesthetic clinic. Proficient in vital signs, EKGs, phlebotomy (under supervision), and autoclave sterilization. Highly motivated, quick to learn new skills, and eager to contribute to patient-centered care in a fast-paced clinical environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Metropolitan Vein and Aesthetic Center
New York, NY
03.2026 - Current
- Assisted providers in a vascular and aesthetic clinic with daily clinical operations and patient care
- Obtained and documented vital signs, including blood pressure and pulse, and temperature
- Performed EKGs and assisted with cardiac monitoring procedures
- Practiced phlebotomy using butterfly needles under provider supervision
- Prepared and organized exam rooms and procedure areas for treatments including ablations, injections, and vein therapies
- Assembled IV solution bags with additives (e.g., sodium bicarbonate, lidocaine) under supervision
- Drew up and prepared medications (e.g., Asclera, saline) into syringes for provider use
- Cleaned, disinfected, and sterilized medical instruments using autoclave and proper infection control protocols
- Maintained sterile technique and ensured compliance with OSHA and infection control standards
- Escorted and communicated with patients to ensure comfort and understanding of procedures
- Maintained strict adherence to HIPAA and patient confidentiality standards
Shift Supervisor
Starbucks
Ridge Hill, NY
05.2025 - Current
- Promoted from Barista to Shift Supervisor for exceptional leadership and performance.
- Coached partners on customer connection and Starbucks operational standards compliance.
- Managed inventory levels and product rotation to maintain food safety standards.
- Resolved operational and customer challenges in real time to ensure satisfaction.
- Oversaw daily operations and ensured team adherence to quality standards.
- Monitored cash handling procedures to ensure accuracy and prevent discrepancies.
- Trained and mentored new baristas on customer service protocols and beverage preparation.
Barista
Starbucks
Ridge Hill, NY
02.2023 - 05.2025
- Delivered high-quality customer experiences using Starbucks Five Key Moments framework.
- Supported café and mobile order operations efficiently during peak business periods.
- Recognized for teamwork, reliability, and providing cross-station operational support.
- Handled customer complaints with patience, professionalism, and positive communication.
- Restocked stations regularly to maintain product availability and cleanliness.
- Prepared handcrafted beverages according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of work area to meet health and safety standards.
Server/Cashier
McLean Bagel Café
Yonkers, NY
01.2022 - 01.2023
- Processed cash register transactions accurately and balanced cash drawer daily.
- Bagged and packaged customer orders and purchases for takeout and delivery.
- Greeted customers and provided prompt, friendly, and attentive service.
- Took orders, prepared drinks, and served food to dine-in customers.
- Handled phone orders for customer pickup and provided order status updates.
- Maintained cleanliness and organization of dining and service areas consistently.
- Assisted with inventory restocking and monitored supply levels for daily operations.
- Managed order accuracy and timely delivery, enhancing operational efficiency during peak hours.
Education
No Degree - Health Science - Pre-Physician Assistant
Mercy College
Dobbs Ferry, NY06-2029
High School Diploma - Cosmetology & Barbering
Saunders Trades And Technical High School
Yonkers, NY06-2024
Skills
- Vital Signs (BP, Pulse, Temp)
- EKG Acquisition
- Sterile Technique
- Patient Intake & Flow
Certification
- CCMA (Certified Clinical Medical Assistant) - | Stepful | National Healthcareer Association
Languages
Languages: English, Spanish
Timeline
Medical Assistant
Metropolitan Vein and Aesthetic Center
03.2026 - Current
Shift Supervisor
Starbucks
05.2025 - Current
Barista
Starbucks
02.2023 - 05.2025
Server/Cashier
McLean Bagel Café
01.2022 - 01.2023
High School Diploma - Cosmetology & Barbering
Saunders Trades And Technical High School
No Degree - Health Science - Pre-Physician Assistant
Mercy College