Summary
Overview
Work History
Skills
Timeline
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Kimberly Matteo

Circleville,OH

Summary

Business Management Professional in Mission Critical with exceptional customer service and business strategy, resulting in customer projects meeting milestones and requirements while exceeding expectations.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

19
19
years of professional experience

Work History

Technical Engineer

Walbridge
01.2023 - Current
  • Design, implement, distribute and monitor schedules for needed vendor on-site support for commissioning activities for 5 buildings simultaneously
  • Monitored and evaluated Inspections submitted by Vendors and Mechanical and Electrical Contractors.
  • Streamlined processes by automating repetitive tasks, increasing team efficiency and productivity.
  • Attending daily CX calls to provide GC input and support on commissioning activities
  • Designed custom solutions tailored to client-specific requirements, exceeding expectations with creative problem-solving techniques.
  • Established strong working relationships with stakeholders through effective communication and collaboration on shared goals.

Lead Project Management Coordinator

Honeywell
01.2020 - 01.2023
  • Build and conduct trainings for all shop employees in compliance with HR requirements
  • Increase employee moral by implementing engaging events and reward program
  • Improve Kronos timekeeping efficiency for Supervisors while correcting payroll issues
  • Revamp and facilitate new hire orientation presentation while implementing improved processes
  • Increase employee retention by eliminating hardships
  • Streamlined document review processes for increased efficiency.
  • Enhanced team collaboration by organizing regular strategy sessions.
  • Developed new assessments for all job titles, coached supervisors and managed all data

Administrator/Instructor

Oakmont Education
01.2016 - 01.2020


  • Oversee the Career Tech Programs including hiring, training and managing all staff
  • Develop process to assist students in achieving his/her industry credential
  • Compliance functions to support the Department of Labor Grant including monitoring outcomes
  • Train students on Business, Retail and Customer Service skills by utilizing the RISE UP course through the Nation Retail Federation, certifying over 50 students
  • Lead the development and implementation of strategic recruiting plans to recruit and retain diverse candidates


Manager

The Electronic Classroom of Tomorrow (ECOT)
01.2006 - 01.2016
  • Managed Enrollment program with team of 14, processing up to 800 applications per week
  • Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
  • Served as a liaison between prospective students, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.

Skills

  • Relationship building
  • Goals and performance driven
  • Product knowledge
  • Customer service and support
  • Documentation review
  • Scheduling
  • Time Management
  • Strategic Thinking

Timeline

Technical Engineer

Walbridge
01.2023 - Current

Lead Project Management Coordinator

Honeywell
01.2020 - 01.2023

Administrator/Instructor

Oakmont Education
01.2016 - 01.2020

Manager

The Electronic Classroom of Tomorrow (ECOT)
01.2006 - 01.2016

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Kimberly Matteo