Kimberly Matthews
Summary
Hardworking and passionate job seeker with strong organizational and customer service skills eager to secure full or part-time position in customer service capacity.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Sales Manager
Sleep Outfitters
05.2015 - Current
- Top sales manager in the Nashville district of 9 stores
- Consistently met store goals and bonus requirements
- 80% Closing ratio
- 97-100% Store inventory accuracy
- Maintained clean, organized store and kept merchandising materials current
- 5 Star google reviews
- Completed all required reporting
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Trained sales associates
Sales Consultant
Ashley Furniture Homestore
03.2012 - 05.2013
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Followed up with existing customers to provide additional support and address concerns
- Maximized customer retention by resolving issues quickly
Certified Sales Consultant
Roberts Toyota
02.2011 - 03.2012
Certified Sales Consultant
Gary Force Acura
08.2009 - 01.2011
Sales Manager
The Jones Company
04.2001 - 07.2009
- Successfully sold and managed 6 new home communities
- Consistently closed 15-30 million per year
- Retained 100% customer satisfaction ratings
- Mentored and trained 9 Sales Associates
Education
High School Diploma -
Southeast High School
Springfield, ILSkills
- 32 years sales/customer service experience
- Goal oriented and highly motivated team player
- Outstanding communication and customer service skills
- Exceptional organizational skills
- Strong computer/internet skills
- 2004 Middle TN New Home Sales Person of the Year Award
Timeline
Sales Manager
Sleep Outfitters
05.2015 - Current
Sales Consultant
Ashley Furniture Homestore
03.2012 - 05.2013
Certified Sales Consultant
Roberts Toyota
02.2011 - 03.2012
Certified Sales Consultant
Gary Force Acura
08.2009 - 01.2011
Sales Manager
The Jones Company
04.2001 - 07.2009
High School Diploma -
Southeast High School
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