Kimberly Mayo
Little Rock,AR
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Telehealth Program Manager
National Rural Health Resource Center
01.2021 - Current
- Assists and works with team to provide education, coaching and technical assistance to rural health providers on topics such as strategic planning, performance improvement and system frameworks, health system development, and population health service coordination
- Deliver presentations and education content to customers through a various mode of communications to include phone, face-to-face, remote presentation technology on a one-to-one basis and through group discussions
- Assist team in coordination of technical assistance services to ensure a productive, efficient team environment
- Assist team with coordination and completion of regular reporting requirements and perform analysis
- Work collaboratively onsite and remotely in a team environment to collect best practices from rural communities, write program reports, provide direct technical assistance, develop and promote resources and tools, and improve technical assistance service delivery
- Participate in organizational team meetings, rural health conferences and workshops as appropriate.
Learning Specialist
University of Arkansas for Medical Sciences
11.2019 - 01.2021
- Works with students, instructors, and other faculty to create strategies that promote academic success
- Implements intervention and advising strategies for teachers and students alike
- Addresses poor habits relating to time management, lack of motivation, academic deficiencies and issues with goal setting
- Helps students develop learning preferences for more effective studying
- Helps instructors and other staff in the identification of students who would benefit from intervention
- Utilizes effective tutoring to help students correct their issues with learning
- Establishes positive relationships between students, instructors and others in order to ensure a collaborative effort
- Develop and implements a peer tutoring program
- Develops and presents trainings/presentations/learning modules as needed.
Project Manager/Outreach Specialist
University of Arkansas for Medical Sciences
04.2012 - 11.2019
- Serve as Project Manager/Outreach Specialist to the UAMS Institute for Digital Health and Innovation Education Team
- Plan, develop, and implement group trainings and outreach events
- Manage promotional and marketing materials for learning management system
- Identify and schedule speakers for weekly interprofessional continuing education teleconferences
- Develop and manage email marketing platform
- Excellent relationship with providers, clinics, and hospitals in Arkansas
- Provide project management/administration for grant and contract deliverables
- Train and support the use of telehealth to health care providers in Arkansas
- Provide technical assistance and aid in development of new telehealth programs and educational events.
Patient Education Specialist
University of Arkansas for Medical Sciences
04.2004 - 04.2012
- Educate patients and families about new diagnoses, home care, prenatal and diabetes education
- Create and manage an online library of educational resources
- Chair the documentation and training committee
- Conduct yearly needs assessments with staff and patient and families.
Education Development Specialist
University of Arkansas for Medical Sciences
10.2003 - 04.2004
- Assist patients, their families, and staff of the Rockefeller Cancer Institute with cancer related educational material, internet and literature searches
- Manage routine operations of the Cancer Education Center
- Develop and maintain educational literature and cancer related resources.
Public Health Educator
Arkansas Department of Health
05.2001 - 10.2003
- Educator to 14 counties in the southeast area of the state to improve the overall health of Arkansans through community collaborations
- Assisted in strategic planning; development of goals and objectives, conducted needs assessments, and the implementation and evaluation of health education programs.
- Improved community health by creating and implementing targeted educational programs addressing prevalent public health issues.
Education
Master of Education in Adult Education -
University of Arkansas at Little Rock
Little Rock, AR08.2007
Bachelor of Science in Health Education -
University of Central Arkansas
Conway, AR05.2001
Skills
- Problem-Solving
- Project Management
- Detail Oriented
- Strategic Planning
- Team Leadership
- Project Coordination
Certification
- Master Certified Health Education Specialist (MCHES 9669), National Commission for Health Education Credentialing, INC, 04/2011
- Certified Health Education Specialist (CHES 9669), National Commission for Health Education Credentialing, INC, 04/2002
- Facilitator Skills and Interprofessional Education Event Design, 06/2020
Degrees
- MEd
- MCHES
Presentations
- Telehealth 102: Telehealth Presenting Skills, South Central Telehealth Forum, Nashville, TN, 08/2016
- HELP: Health Education for Local Providers, American Public Health Association Conference, Chicago, IL, 11/2015
- You Purchased a LMS, Now What?, Teaching with Technology Symposium, Little Rock, AR, 07/2015
- Simulation Drills, Teaching with Technology Symposium, Little Rock, AR, 07/2014
- Telehealh Fundamentals, South Central Telehealth Forum, Little Rock, AR, 05/2014
- Telehealh Fundamentals, South Central Telehealth Forum, Little Rock, AR, 04/2013
- Telehealth 101: The Basics, AR SOPHE Spring into Wellness Annual Conference, Conway, AR, 03/2013
- Telehealth-Changing health care access points and outcomes for rural Arkansas, Arkansas Nursing Students’ Association Annual Convention, Little Rock, AR, 10/2012
- South Central Telehealth Resource Center: Telehealth in Arkansas, Arkansas Distance Learning Association, North Little Rock, AR, 10/2012
Awards
- Recipient of Arkansas Society for Public Health Education Distinguished Fellow Award, 2010
- Arkansas Society for Public Health Education Scholarship Recipient, 2006
Timeline
Telehealth Program Manager
National Rural Health Resource Center
01.2021 - Current
Learning Specialist
University of Arkansas for Medical Sciences
11.2019 - 01.2021
Project Manager/Outreach Specialist
University of Arkansas for Medical Sciences
04.2012 - 11.2019
Patient Education Specialist
University of Arkansas for Medical Sciences
04.2004 - 04.2012
Education Development Specialist
University of Arkansas for Medical Sciences
10.2003 - 04.2004
Public Health Educator
Arkansas Department of Health
05.2001 - 10.2003
Master of Education in Adult Education -
University of Arkansas at Little Rock
Bachelor of Science in Health Education -
University of Central Arkansas
- Master Certified Health Education Specialist (MCHES 9669), National Commission for Health Education Credentialing, INC, 04/2011
- Certified Health Education Specialist (CHES 9669), National Commission for Health Education Credentialing, INC, 04/2002
- Facilitator Skills and Interprofessional Education Event Design, 06/2020
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