Kimberly M. Burgueno
Van Nuys,USA
Summary
Recreation and Community Services Supervisor with extensive experience in budget management and community outreach at the City of Culver City. Skilled in strategic planning and team building, leading to increased program participation and satisfaction. Proven ability to coordinate innovative events and enhance community engagement. Dedicated to achieving program excellence and fostering strong community relationships.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Recreation and Community Services Supervisor
City of Culver City
Culver City
07.2023 - Current
- Over see 13 park rentals and facilities.
- Over see Veterans Memorial building rentals.
- Oversees Culver city Municipal Plunge.
- Plan, develop, supervise, and evaluate comprehensive recreation, community and social services programs, events, and facilities.
- Approve, monitor, and evaluate the budget, division goals and performance measures, and related work plans.
- Research, analyze, and evaluate programs, events, and services currently being offered and recommend new or expanded programs and resources appropriate for the community.
- Maintain records, statistics, and activity reports as needed.
- Research and identify planned opportunities, coordinate, and oversee various fundraising activities and sponsorships.
- Perform assigned tasks in a timely, productive, efficient, and effective manner.
- Establish and maintain a competent work force through appropriate recruiting, hiring, training, supervising, evaluating, disciplining, and motivating staff and volunteers.
- Exhibit effective leadership, instructional skills and training in all programs, events and activities supervised.
- Coach, mentor, and develop staff, interns and volunteers ensuring all laws, rules, regulations, policies and procedures are enforced.
- Utilize and supervise community outreach and marketing strategies to enhance public awareness of programs and services provided and to encourage program and event participation.
- Monitor and support organizations that partner and/or contract with the City.
- Coordinate with other City departments and/or other agencies regarding events, programs and/or services.
- Provide and instill stellar customer service, act as a liaison, and promote positive public relations with all patrons, staff, volunteers, contractors, community groups, other governmental agencies, clubs, organizations, businesses, and non-profit agencies.
- Research, prepare and/or present necessary written and/or oral reports and accompanying materials for City meeting, presentations and activities.
Recreation Supervisor – Aquatics Victor E. Plunge
City of Torrance
Torrance
06.2022 - 07.2023
- Conducts recreation programs and supervises part time employees involved in such programs.
- Engages in direct contact with program participants and the general public.
- Trains recurrent personnel and evaluates staff performance.
- Enforces safety standards.
- Schedules recreation activities at appropriate facilities.
- Initiates program publicity.
- Makes recommendations to supervisors regarding community needs.
- Conducts studies and writes reports.
- Makes budget recommendations and assists in budget implementation.
- Recommends the purchase of necessary equipment and supplies.
- Plans, organizes, implements, and leads a comprehensive community aquatics program.
- Supervises pool employees including instructing, assigning and evaluating work, maintaining standards, coordinating activities, participating in the hiring of new employees, acting on employee problems, and recommending employee discipline as appropriate.
- Maintains personnel records including ensuring required certifications of staff are acquired and maintained.
- Documents all incidents involving injury, behavioral problems, and/or unusual events.
- Networks with Aquatic organizations, groups and other professional organizations to develop and provide contemporary aquatics programs for the community.
- Monitors and evaluates overall program effectiveness and participant satisfaction.
- Makes recommendations on needed changes in program direction, content and pool/aquatic operations.
- Ensures that aquatics facilities are in compliance with government, health, safety and occupational standards.
- Regularly updates supervisor and department management staff on changes in state code and new quality standards in aquatics.
- Directs the patrolling of the pool and the enforcement of safety rules and regulations to maintain the safety of the public and staff at all times.
- Applies cardiopulmonary resuscitation and first aid when necessary.
- Provides effective customer service.
- Handles sensitive community/participant complaints and responds to inquiries.
- Manages and directs the maintenance and cleaning of swimming pools, decks, restrooms, equipment and water quality.
- Develops policies of operation.
- Identifies preventative and emergency maintenance needs and capital improvements.
- Develops and maintains a master calendar of events.
- Promotes interest and provides information regarding aquatics programs to the general public and others as requested.
- Develops and implements marketing plans for promoting aquatics programs.
- Prepares and monitors the budget for the Aquatics Program.
Aquatics Program Coordinator
City of Santa Monica
Santa Monica
07.2017 - 06.2022
- Functions as the primary on-duty site coordinator for a City aquatics and recreation facility and is a key member of the City's comprehensive aquatics and recreation programs.
- Monitors the daily operations of an aquatics and recreation program site.
- Monitors facility attendance and usage.
- Coordinates permitted facility usage.
- Plans community-responsive aquatics and recreation program activities and small to large scale events.
- Develops and coordinates community outreach strategies and materials.
- Develops and implements curricula for programs and activities.
- Identifies and orders required program materials and supplies.
- Assigns staff based on approved staffing schedules.
- Identifies scheduling problems and proposes changes to staffing schedules.
- Monitors aquatics and recreation program staff.
- Instructs program staff in program procedures and job duties.
- Assists in the development of the aquatics program training curriculum, including emergency response procedures.
- Handles and resolves program participant conflicts.
- Assists in the development of operational guidelines and procedures.
Open Water Lifeguard II
City of Los Angeles
Lake View Terrace, USA
06.2001 - 01.2018
- Oversees facility of 40-acre recreation facility which consists of a 9-acre recreation lake; 1.5-acre swim lake (3,000 patron capacity).
- Supervision of 80-100 lifesaving staff and 60 non-life saving staff.
- Responsible for scheduling; programs; events; revenue and community engagement.
- Jet ski; boating and trailing proficient.
- Oversaw Open Water Lifeguard Academy’s for 8 years along with on-site training of facility specific staff.
- Helps to schedule and oversee safety of large-scale community events from a couple hundred to a couple thousand.
- Providing staff and medical staff onsite.
Education
Master’s of Science - Leadership Emergency Management And Cyber Security
Grand Canyon University
Phoenix, AZ10-2024
Liberal Arts AA -
Pierce College
Winnetka, CALiberal Arts BA -
University of Arizona Global Campus
Skills
- Leadership development
- Budget management
- Community outreach
- Event coordination
- Program evaluation
- Risk assessment
- Process monitoring and improvement
- Business administration
- Financial management
- Data analytics
- Contract management
- Employee development
- Team building
- Strategic planning
Certification
- EMT Certification
- American Heart Association CPR/AED
- LA City Open Water Rookie School Instructor
- American Red Cross Instructor Water Safety
- American Red Cross Instructor Emergency Medical Response Instructor
- American Red Cross Instructor Lifeguard Training
- American Red Cross CPR/AED & First Aid
- American Red Cross Emergency Response
- FEMA Certification
- Certified Pool Operator
- Stop the Bleed Instructor
- AHA instructor
Languages
Spanish
Native/ Bilingual
References
Heath Hamilton- City of Santa Monica Beach Recreation Supervisor 626-484-6953
Janette Gantt- City of Carpernteria- Director 619-888-5302
Allison Suffua- City of Torrance - Senior Recreation Supervisor -
310-968-2302
Jazzmyne Urquiza- City of Santa Monica Recreation Supervisor -
310-630-7732
Dani Cullens- Recreation and Community Services Manager-
951-269-9315
Timeline
Recreation and Community Services Supervisor
City of Culver City
07.2023 - Current
Recreation Supervisor – Aquatics Victor E. Plunge
City of Torrance
06.2022 - 07.2023
Aquatics Program Coordinator
City of Santa Monica
07.2017 - 06.2022
Open Water Lifeguard II
City of Los Angeles
06.2001 - 01.2018
Master’s of Science - Leadership Emergency Management And Cyber Security
Grand Canyon University
Liberal Arts AA -
Pierce College
Liberal Arts BA -
University of Arizona Global Campus