KIMBERLY MCCALLA
Evans,USA
Summary
Developed skills in client relations and strategic problem solving in collaborative environment. Demonstrated ability to analyze data and deliver actionable insights. Seeking to transition to new field leveraging these transferrable skills.
Personable and analytical professional with strong ability to understand and address client needs. Possesses solid foundation in market analysis and data interpretation, coupled with strong problem-solving and project management skills. Committed to delivering impactful strategies that drive client success.
Professional consultant with track record of providing valuable insights and strategic solutions to diverse clients. Adept at leveraging analytical skills and industry knowledge to drive impactful outcomes. Known for fostering team collaboration and adapting to dynamic environments, ensuring project success and client satisfaction.
Overview
27
27
years of professional experience
5
5
Certification
Work History
Consultant/ Wellness
KLM Consulting
05.2020 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Consultant/Analyst
KLM Consulting
05.2014 - Current
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.
- Led cross-functional teams in execution of strategic projects, fostering collaboration and ensuring alignment with corporate goals.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Consulting Analyst
GreyTek
12.2022 - 09.2023
- An Analyst in support of Personal Risk Assessments covering Geopolitical risk intelligence, Threats, cyber and IRL targeting, Intelligence support to security and protective operations, fraud, internal theft and extortion and other specialty services based on the individuals threat profile.
- Spearheaded change management initiatives for clients undergoing organizational transformations, ensuring smooth transitions and minimal disruptions to operations.
- Increased client satisfaction by providing tailored consulting solutions to address their unique business challenges.
- Coordinated efforts between various stakeholders, facilitating open communication channels and ensuring alignment in project objectives.
Signature Reduction Trainer
FRLE INC
02.2017 - 09.2018
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
Signature Reduction Technician
Gemini
05.2014 - 01.2017
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Program Engineer/Signature Reduction Specialist
ABSI
06.2012 - 01.2014
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Streamlined communication between departments, ensuring smooth collaboration on projects for optimal results.
- Increased client satisfaction with timely delivery of high-quality software solutions.
- Regularly reviewed industry trends to identify opportunities for improvement within existing programs or new product offerings.
- Implemented robust security measures to protect sensitive data and mitigate risks of breaches.
- Shared knowledge through documentation of technical processes, creating a valuable resource library for future reference.
Counter Insurgency Analyst
SAIC
07.2011 - 02.2012
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Managed client relationships through regular check-ins and updates on project progress.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Established best practices for project management within client organizations, leading to more predictable and successful outcomes.
- Conducted in-depth market research to identify emerging trends, enabling clients to adapt and stay ahead in competitive industries.
- Enhanced client decision-making, synthesizing complex data into clear, concise reports and dashboards.
Senior Intelligence Specialist/Trainer
SAIC
09.2009 - 07.2011
- Contributed to mission success by providing accurate and up-to-date targeting data for key assets.
- Conducted extensive research on various topics to provide thorough background briefings for senior leadership.
- Enhanced intelligence analysis by incorporating advanced data-mining techniques and software tools.
- Created a series of specialized reports focusing on specific regions or topics, providing valuable insights for policymakers.
- Assisted in development of intelligence strategies and policies to support operations.
- Developed innovative methodologies for processing large volumes of raw data into actionable intelligence products.
Operations Sergeant
323rd Military Intelligence Battalion
01.2004 - 01.2010
- Streamlined operational processes by implementing efficient systems and procedures, enhancing overall productivity.
- Promoted a culture of continuous improvement, fostering an environment where employees were encouraged to seek innovative solutions to operational challenges.
- Optimized resource utilization across all functional units of the business while maintaining high-quality output levels.
- Coordinated logistics operations to ensure timely delivery of products while minimizing transportation costs and delays.
- Coordinated activities of subordinate personnel to support mission success.
- Trained and mentored personnel in combat operations and tactics.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Knowledge Manager/Intelligence Specialist
SAIC
08.2008 - 07.2009
- Assisted project managers in capturing and retaining valuable project-related knowledge for future reference and reuse.
- Enhanced decision-making capabilities by providing timely and accurate business intelligence to key stakeholders.
- Improved knowledge management processes by identifying gaps and implementing effective solutions.
- Organized quarterly knowledge-sharing sessions featuring guest speakers from various industries, fostering innovation within the organization.
- Implemented strong security measures for safeguarding sensitive corporate data from unauthorized access or misuse.
- Optimized search functionality within internal databases, enabling faster access to relevant information for users.
Signature Reduction Technician
E-9 Corporation
01.2007 - 01.2008
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Phlebotomist III Manager
Quest Diagnostics
01.2005 - 01.2007
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Operations Analyst
Celerity IT
01.2003 - 01.2004
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Created custom reports and visualizations to support decision-making processes.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Assessed operational performance to identify areas for improvement.
- Reduced risk exposure by conducting thorough risk assessments and developing mitigation strategies.
- Assisted in the development of operational policies and procedures that aligned with organizational goals and objectives.
All Source Analysts
311th Military Intelligence Battalion
01.2002 - 01.2003
- Provided strategic-level guidance on foreign threats by conducting in-depth geopolitical analysis.
- Produced high-quality, actionable intelligence products for diverse audiences using tailored presentation formats.
- Presented complex findings clearly and concisely through oral briefings, written reports, and visual aids for non-expert stakeholders.
- Advanced organizational knowledge of key regional actors by maintaining an up-to-date database of relevant political, economic, social, cultural, and historical information.
- Collaborated with interagency partners to share information and coordinate responses to potential security risks.
- Briefed upper-level personnel on emerging threats.
- Conducted threat assessment and analysis of foreign adversaries in support of military operations.
- Assisted in development of intelligence strategies and policies to support operations.
Operations Analyst
120th Reception Battalion
01.2000 - 01.2002
- Conducted thorough risk assessments associated with Identity Management implementations, taking proactive measures to mitigate potential threats.
- Played a key role in incident response efforts related to unauthorized access or compromised credentials, ensuring prompt resolution and system restoration.
- Assisted in the development of comprehensive disaster recovery plans, ensuring timely restoration of crucial identity services.
- Evaluated emerging technologies within the field of Identity Management, recommending strategic investments aligned with organizational goals.
- Enhanced security protocols by implementing multi-factor authentication and single sign-on solutions.
- Reduced risk of identity theft by developing and enforcing strict password policies and user account management procedures.
- Conducted research to identify and evaluate new technologies and concepts.
Operations Analyst
5115th DET 1
01.1998 - 01.2000
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Exhibited strong analytical skills when reviewing financial reports, leading to valuable insights for budget allocation decisions.
- Reduced risk exposure by conducting thorough risk assessments and developing mitigation strategies.
- Assessed operational performance to identify areas for improvement.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
Education
Associate's Degree -
University of Phoenix
01.2010
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ04-2026
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Analytical thinking
- Goal setting
- Client rapport
Certification
- CPT (Certified Personal Trainer) 2017
- DueDilligence 2016
- APC (Advance Planners Course) 2014
- JOSTC (Joint Operations Support Technician Course) 2012
- Phlebotomy Certification, 2004 renewed 2014
- 96B/35F USA course, Ft. Huachuca, AZ 2001
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Consulting Analyst
GreyTek
12.2022 - 09.2023
Consultant/ Wellness
KLM Consulting
05.2020 - Current
Signature Reduction Trainer
FRLE INC
02.2017 - 09.2018
Consultant/Analyst
KLM Consulting
05.2014 - Current
Signature Reduction Technician
Gemini
05.2014 - 01.2017
Program Engineer/Signature Reduction Specialist
ABSI
06.2012 - 01.2014
Counter Insurgency Analyst
SAIC
07.2011 - 02.2012
Senior Intelligence Specialist/Trainer
SAIC
09.2009 - 07.2011
Knowledge Manager/Intelligence Specialist
SAIC
08.2008 - 07.2009
Signature Reduction Technician
E-9 Corporation
01.2007 - 01.2008
Phlebotomist III Manager
Quest Diagnostics
01.2005 - 01.2007
Operations Sergeant
323rd Military Intelligence Battalion
01.2004 - 01.2010
Operations Analyst
Celerity IT
01.2003 - 01.2004
All Source Analysts
311th Military Intelligence Battalion
01.2002 - 01.2003
Operations Analyst
120th Reception Battalion
01.2000 - 01.2002
Operations Analyst
5115th DET 1
01.1998 - 01.2000
Associate's Degree -
University of Phoenix
Bachelor of Science - Business Administration And Management
University of Phoenix
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10+ in the facilitation of Intelligence sharing.
- Supervised team of 6 staff members in high paced Medical Lab.
- Achieved accelerated results by completing inventorys with accuracy and efficiency.
- Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Scuba Diving (Padi Divemaster)
Family and travel
Quote
"Passion is energy, feel the power that comes from focusing on what excites you."
Oprah Winfrey
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