Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly McColery

Searchlight,NV

Summary

Friendly and reliable Manager offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Committed and hardworking manager with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Focused manager with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Versatile manager with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Punctual and honest employee with solid background in all environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Security-conscious and customer-focused manager with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods. Trustworthy and dedicated manager with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at 10-key with dedication to efficiency and accuracy. Dedicated cashier and server with 11 years of experience in [fast pace] establishment. Professional when answering customers' questions and recording order information. Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

11
11
years of professional experience

Work History

Cashier/Cook

Korner Store
Magnolia, AR
05.2022 - 11.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales..
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Store Manager

Terrible Herbst Convenience Store
Henderson, NV
05.2012 - 05.2022
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Developed new store location from ground up by hiring and training efficient team.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Devised processes to boost long-term business success and increase profit levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Education

Associate of Science - Nursing

Community College of Southern Nevada
Henderson, Nv
06.2016

High School Diploma -

Lakewood High School
Lakewood, Ca
06.1994

Skills

  • Heavy Lifting
  • Group Discussion Facilitation
  • Customer Relations
  • Critical Thinking
  • Schedule Management
  • Clear Communication
  • Paperwork Completion
  • Employee Training and Supervision
  • Cash Register Operation
  • Store Layouts
  • Customer Inquiries
  • Price Verifications
  • Light Housekeeping
  • Managing Orders and Deliveries
  • Integrity and Dependability
  • Orientation and Onboarding
  • Employee Interviewing
  • Data Entry and 10-Key
  • Payroll Processing
  • Data Entry
  • Safe Food Handling
  • Management Consultation
  • Product Stocking and Rotation
  • Teamwork and Collaboration
  • Food Preparation
  • Customer Experience
  • Dependable and Cooperative
  • Register Operations
  • Product Stocking
  • Sweeping and Mopping
  • Store Organization
  • Team Contribution
  • Daily Food Preparation
  • Sales Proficiency
  • Cash Drawer Operations
  • Inventory Stocking
  • Supply Restocking
  • Willing to Learn

Timeline

Cashier/Cook

Korner Store
05.2022 - 11.2022

Store Manager

Terrible Herbst Convenience Store
05.2012 - 05.2022

Associate of Science - Nursing

Community College of Southern Nevada

High School Diploma -

Lakewood High School
Kimberly McColery