Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Tax Intern
Kerkering Barberio & Co
Sarasota, FL
01.2024 - 04.2024
Assisted in preparing tax returns for individual and corporate clients
Reviewed existing processes and procedures related to taxation matters
Worked closely with senior staff members on complex taxation projects
Analyzed data from previous years' returns to identify trends or patterns in taxpayer behavior
Input tax information into CCH ProSystem Fx Tax to track details and complete returns
Checked completeness of information when processing applications and transactions.
Pick Ambassador
Amazon Fulfillment Center
Ruskin, FL
08.2019 - 01.2024
Assisted in training new Pick Ambassadors on company policies, safety protocols, and best practices to ensure efficient onboarding.
Demonstrated adaptability by cross-training in multiple departments to better support overall operations during peak periods or staff shortages.
Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
Responsible for training and mentoring at least 10-15 new associates per week on warehouse safety procedures, proper operation of machinery, and job tasks resulting in quick job acclimation.
Office Manager
Iguana Marketing
Brandon, FL
01.2011 - 01.2023
Reduced financial discrepancies by accurately managing account documentation in QuickBooks
Maintained accounts payable and accounts receivable and reconciled banking information.
Updated details in company database by keying in client contacts, order information, and delivery dates
Elevated customer satisfaction ratings by resolving client issues efficiently and effectively
RSP Process Guide
Amazon Fulfillment Center
07.2022 - 08.2022
Coached employees on best practices for maintaining high-quality standards throughout all processes
Performed regular audits to ensure compliance with established procedures and guidelines
Provided expert guidance on industry best practices, ensuring alignment with organizational objectives while minimizing risks associated with change implementation.
Conducted thorough root cause analysis to identify areas for improvement in existing processes.
Store Team Leader
Walgreens
Brandon, FL
08.2007 - 12.2011
Exceeded upselling, donation, and loyalty card sign-up targets on a consistent basis by leveraging excellent communication and interpersonal strengths
Monitored staff's performance, delegated tasks, and ensured that the team provided the best customer service by responding to the customers' inquiries and concerns and resolving their complaints
Established rapport with customers to boost sales and identify trends impacting store operations
Consistently delivered excellent customer service
Displayed proficiency in operating cash register, processing payments, and handling cash with zero errors.
Education
Bachelor of Science - Accounting
University of South Florida
Sarasota, FL
08.2022 - Current
Associate of Arts - Business Administration
Hillsborough Community College
Tampa, FL
08.2020 - 05.2022
Skills
Tax return preparation
Bookkeeping skills
Organizational abilities
Accounts receivable and payable
Basic accounting principles
Excellent multi-tasking ability
Clear oral/written communication
Customer service
Timeline
Tax Intern
Kerkering Barberio & Co
01.2024 - 04.2024
Bachelor of Science - Accounting
University of South Florida
08.2022 - Current
RSP Process Guide
Amazon Fulfillment Center
07.2022 - 08.2022
Associate of Arts - Business Administration
Hillsborough Community College
08.2020 - 05.2022
Pick Ambassador
Amazon Fulfillment Center
08.2019 - 01.2024
Office Manager
Iguana Marketing
01.2011 - 01.2023
Store Team Leader
Walgreens
08.2007 - 12.2011
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternship
Location Preference
On-SiteRemoteHybrid
Important To Me
Work-life balanceCareer advancementCompany CulturePersonal development programsHealthcare benefitsPaid time off401k matchWork from home optionStock Options / Equity / Profit Sharing
Quote
It is never too late to be what you might have been.