Kimberly McDermott
Northern Cambria,PA
Summary
Dedicated professional with expertise in communications and multitasking. Proven ability to manage multiple projects simultaneously while maintaining high standards of quality.
Overview
13
13
years of professional experience
Work History
Assistant Group Supervisor
Galinis Children Center
Hastings, Pennsylvania
06.2018 - Current
- Supervised daily activities for children in a safe and nurturing environment.
- Developed engaging lesson plans tailored to toddler developmental stages.
- Guided toddlers in social interactions and cooperative play, enhancing their social skills and cooperation.
- Implemented daily routines promoting independence and self-care skills.
- Assessed individual toddler growth through observation and documentation.
- Collaborated with parents to provide updates on toddler progress and address developmental concerns.
- Organized educational activities that foster curiosity and encourage exploration among toddlers.
- Trained and mentored new teachers on classroom management techniques.
- Maintained accurate records of student progress and development.
- Adhered strictly to safety guidelines established by state regulations including proper storage of hazardous materials.
Sales Associate
Sears
Johnstown, Pennsylvania
08.2013 - 07.2018
- Assisted customers with product selection and provided knowledgeable recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Responded to customer inquiries and resolved issues promptly to ensure satisfaction.
- Resolved customer complaints professionally to maintain satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to meet sales goals and improve customer service.
- Collaborated with sales team to meet targets effectively.
- Trained new associates on store policies, procedures, and customer service techniques.
- Maintained store displays and ensured merchandise was organized and appealing.
- Conducted inventory checks and reported discrepancies to management for resolution.
- Responded to incoming telephone calls to provide accurate information about store, products, and services.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Bishop Carroll High School
Ebensburg, PA05-2008
Graduate Certificate - Entrepreneurship Sales/Marketing
Admiral Peary Vocational Technical School
Ebensburg, PA05-2008
Skills
- Lesson planning
- Classroom management
- Child development
- Progress assessment
- Safety compliance
- Activity coordination
- Team collaboration
- Conflict resolution
- Communication skills
- Relationship building
- Customer service
Timeline
Assistant Group Supervisor
Galinis Children Center
06.2018 - Current
Sales Associate
Sears
08.2013 - 07.2018
High School Diploma -
Bishop Carroll High School
Graduate Certificate - Entrepreneurship Sales/Marketing
Admiral Peary Vocational Technical School