Kimberly McElhanon
Dallas,Texas
Summary
Versatile and reliable, adept at quick decision-making and organization, demonstrated through a track record of enhancing customer satisfaction at DoorDash and ensuring environmental compliance at Courtyard by Marriott. Excelled in multitasking across roles, significantly improving operational efficiency and customer relations through problem-solving and effective communication.
Overview
6
6
years of professional experience
Work History
Dasher
DoorDash
01.2025 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Enhanced communication with customers through proactive updates on order status.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel, and company.
Personal Assistant
Ortiz By Design
08.2022 - 01.2025
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Environmental Specialist
Courtyard by Marriott
10.2023 - 03.2024
- Improved company compliance with environmental regulations through regular audits and evaluations of operations.
- Reduced environmental risks by conducting thorough site assessments and identifying potential hazards.
- Prevented fines or penalties by proactively addressing non-compliance issues identified during regulatory inspections or internal audits.
Sales Associate
State Fair of Texas
08.2019 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
No Degree - Gender Studies
Central Texas College
Killeen, TXSkills
- Quick decision making
- Multitasking and organization
- Environmental compliance
- Problem-solving skills
- Reliability and punctuality
- Listening skills
Timeline
Dasher
DoorDash
01.2025 - Current
Environmental Specialist
Courtyard by Marriott
10.2023 - 03.2024
Personal Assistant
Ortiz By Design
08.2022 - 01.2025
Sales Associate
State Fair of Texas
08.2019 - 09.2022
No Degree - Gender Studies
Central Texas College
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