Kimberly McGuckian
Annapolis,Maryland
Summary
People Operations leader prepared for high-level responsibilities. Expertise in strategic planning, process management, and organizational development. Strong focus on team collaboration and achieving results. Known for adaptability, reliability, and effective communication skills. Strong problem solving, interpersonal and conflict resolution skills. Valued for collaborative team leadership and adaptability to evolving business needs.
Professional leader with executive experience ready to drive impactful change and ability to implement strategic initiatives and enhance operational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Segment Vice President, People Operations
Comtech Telecommunications Corp
12.2022 - Current
- Oversee HR operations for 670-person public safety and commercial software business segment with offices in multiple location in the US and two offices internationally (Canada and Australia)
- Spearheaded succession planning initiatives to identify emerging leaders within the organization and prepare them for future roles.
- Evaluated compensation structures to ensure market competitiveness while maintaining internal equity among employees.
- Cultivated strong relationships with all levels of the organization to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Reduced legal risks by proactively addressing potential workplace disputes and effectively managing conflict resolution processes.
- Increased employee engagement through strategic initiatives such as regular town hall meetings, open-door policies, and transparent communication channels.
Business Unit Vice President, Human Resources
Comtech Telecommunications Corp
01.2018 - 12.2022
- Oversee HR operations for 350+person commercial software business unit with offices in multiple locations across the US, international office in Australia and large contractor population in India
- Carry out recruiting, hiring, terminations, performance management, as well as performance reviews
- Set, enforce, and evaluate policies, procedures, and best practices
- Create contractor process to manage 140 contractors more efficiently and in compliance with company guidelines and ISO specifications
- Provide HR due diligence during acquisition process
- Manage employee immigration process
- Provide critical assistance, guidance and policies to management and employees during pandemic
- Lead for HR portion of ISO audit
- Analyze wage and salary reports and data to determine competitive compensation during hiring process and annual review process
Director, Human Resources
Comtech Telecommunications Corp
01.2016 - 01.2018
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth for 400+ employee business unit.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Act as the liaison between employees and insurance providers to resolve issues
- Administer FMLA, COBRA enrollment, Disability and Worker’s Compensation benefits
- Streamlined recruitment processes for increased efficiency and reduced time to hire.
- Improved employee retention rates by implementing effective onboarding and training programs.
- Developed strategic partnerships with local universities to create a pipeline of qualified candidates for internships and entry-level positions.
- Work collaboratively with internal staff to maintain smooth and timely processing of invoices, new hire paperwork, status changes, benefit related transactions and leave of absence management
- Ensure compliance and adherence to HR & Employee Compensation Guidelines and Standards of Business Conduct compliance reporting
- Audit, manage and prepare benefit related invoices for payment
- Facilitate and manage benefit open enrollment communications and enrollments
- Manage employee conflict resolution and performance issues
Senior Benefits Analyst / Benefit Analyst
TeleCommunication Systems, Inc.
01.2012 - 01.2016
- Maintained company health and welfare benefit plans of 1,100+ employees
- Acted as the liaison between employees and insurance providers to resolve issues
- Managed electronic eligibility and deduction file feeds between HR/Payroll system and cloud based benefit system BSwift
- Coordinated quarterly enrollment for Section 132 Parking/Transit plans
- Organized communications campaign to FSA participants to minimize forfeitures
- Administered FMLA, COBRA enrollments, Disability and Worker’s Compensation benefits while processing status changes
- Perform necessary dependent audits of benefit deductions to ensure HRIS system accuracy
- Conducted employee orientation and distributed benefit information for employees hired at all locations
- Ensured benefit system is tested prior to annual open enrollment
HRIS Analyst
TeleCommunication Systems, Inc.
01.2007 - 01.2012
- Utilized and operated Deltek HRIS to enter all employee data accurately for 1,200+ employees
- Developed HR ISO and SOX processes and represented HR during annual audits
- Worked with HR/PR teams to identify and implement HRIS improvements to enhance the functionality of data flowing to other systems
- Created Cognos reports for management and business units
- Acted as the HR liaison with external investigators conducting security clearance background investigations on current or former employees
- Responded to unemployment inquiries, child support orders and mortgage verifications
Education
Bachelor of Arts - Business Administration And Management
UMGC
College Park, MDAssociate of Arts - Accounting
Anne Arundel Community College
Arnold, MD05.1997
Skills
- Deltek Costpoint
- Microsoft Office Suite
- Web Time & Expense
- Customer Service
- Cognos
- Policy Administration
- Concur
- ADP
- Policy Development
- Critical Thinking
- Decision-Making
- Relationship Building
- Team Leadership
Accomplishments
- Created and implemented new contractor process to ensure visibility and compliance with ISO regulations
- Implemented title and leveling project across entire business segment
- Managed and successfully passed two OFCCP Audits with no findings and a formal commendation on our veterans benchmark
Certification
- Professional in Human Resources (PHR), 06/01/11
- SHRM Certified Professional (SHRM-CP), 2015 - Current
- Certified Benefit Specialist (CEBS), In Progress
Timeline
Segment Vice President, People Operations
Comtech Telecommunications Corp
12.2022 - Current
Business Unit Vice President, Human Resources
Comtech Telecommunications Corp
01.2018 - 12.2022
Director, Human Resources
Comtech Telecommunications Corp
01.2016 - 01.2018
Senior Benefits Analyst / Benefit Analyst
TeleCommunication Systems, Inc.
01.2012 - 01.2016
HRIS Analyst
TeleCommunication Systems, Inc.
01.2007 - 01.2012
- Professional in Human Resources (PHR), 06/01/11
- SHRM Certified Professional (SHRM-CP), 2015 - Current
- Certified Benefit Specialist (CEBS), In Progress
Bachelor of Arts - Business Administration And Management
UMGC
Associate of Arts - Accounting
Anne Arundel Community College
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