Kimberly M. Chesser
Trevor,WI
Overview
24
24
years of professional experience
Work History
Ballot Chase Manager
Turning Point Action
06.2024 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Human Resources Coordinator
Goodwill Industries
11.2015 - 09.2017
- Establish Naval base access for new employees, maintain Naval base access for current employees and revoke Naval base access for terminated employees through the RAPIDGate program
- Monitor access badge expiration dates for Goodwill employees’ Naval base access
- Assist employees with obtaining criminal backgrounds confidentially for Naval Base access
- Provide data to management, directors and Vice Presidents upon request regarding Naval base security
- Maintain RAPIDGate spreadsheets and keep all information up to date on a daily basis
Work Order Specialist/Call Center
AbbVie Inc.
01.2013 - 11.2015
- Work closely with clients to ensure the best solution is achieved
- Process & move requests for new employees, employees relocating offices, new phone or data lines needed, furniture requests and reconfiguration of offices or cubicles
- Use EMS and 8Move database to foresee scheduling needs
- Enter labor for Housekeeping, Maintenance, Construction Services, Set up Crew & contractor employees
- Assign and print daily schedules for AbbVie Set up crew
- Create work orders for internal clients that are received via e-mail and phone
- Perform any tasks requested by supervisor & managers
- Handle call volume for maintenance, housekeeping, moving & set ups
- Perform any tasks requested by group leader & managers
- Maintain Maximo & Isotaining in a timely manner
- Update or create and implement new processes and procedures as needed
Work Order Specialist
Abbott Laboratories
10.2010 - 10.2012
- Create work orders for internal clients that are received via e-mail and phone
- Enter labor for all Abbott Moving employees
- Assign and print daily schedules for Abbott Movers
- Track and order office supplies as needed
- Generate and submit requisitions for products needed
- Update or create and implement new processes and procedures as needed
- Use EMS and 8Move database to foresee scheduling needs
- Process all 8-move and client work orders as requested
- Perform any tasks requested by group leader and managers
- Update employee files as needed
- Schedule vehicle maintenance as needed
Inside Furniture Sales Specialist
Quill Corporation
03.2001 - 10.2005
- Make proactive outbound calls to new & current clients while meeting or exceeding goals
- Maintained internal & external relationships to grow sales
- Provide large volume and shipping quotes for clients
- Track orders on a daily basis to ensure delivery within clients expectations
- Assist customers in choosing products, colors, samples and delivery options that best fit their needs.
- Exceeded sales, gross profit and margin dollar goals
- Provide product samples for clients
Education
Christian Liberty Academy
Wheeling, IL06.1999
Skills
- Maximo, Microsoft Office (Excel, Word, Power Point, Access & Outlook), Lotus Notes Database, EMS Enterprise 40, Space Web, Internet Explorer, Goldmine, Mercury, Symphony
Timeline
Ballot Chase Manager
Turning Point Action
06.2024 - 04.2025
Human Resources Coordinator
Goodwill Industries
11.2015 - 09.2017
Work Order Specialist/Call Center
AbbVie Inc.
01.2013 - 11.2015
Work Order Specialist
Abbott Laboratories
10.2010 - 10.2012
Inside Furniture Sales Specialist
Quill Corporation
03.2001 - 10.2005
Christian Liberty Academy
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