Kimberly Mcmillan
Nampa,ID
Summary
Dynamic Childcare Teacher with a strong background at Precious Hands Academy, skilled in curriculum planning and fostering social development. Recognized for enhancing student engagement through interactive lesson plans and effective communication with parents. Committed to creating a nurturing environment that promotes emotional growth and academic success for all learners.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Childcare Teacher
Precious Hands Academy
Nampa, ID
11.2022 - Current
- Developed engaging lesson plans tailored to children's developmental needs.
- Fostered a safe and nurturing environment promoting social interaction and emotional growth.
- Implemented classroom management techniques to enhance learning experiences.
- Collaborated with parents to support children's educational journeys and address concerns.
- Monitored children's progress through assessments, providing feedback for improvement.
- Organized age-appropriate activities that encouraged creativity and critical thinking skills.
- Assisted in training new staff on curriculum delivery and classroom protocols.
- Conducted regular evaluations of teaching methods to ensure alignment with best practices.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
- Increased student participation by implementing creative and interactive learning activities.
- Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.
- Organized small groups of children while transitioning to and from outdoor play.
- Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
- Evaluated student performance through formative assessments, allowing for timely feedback and targeted interventions as needed.
- Collaborated with colleagues to develop cross-curricular projects, fostering a deeper understanding of subject matter.
- Improved literacy skills among students by incorporating engaging reading materials and targeted writing exercises.
- Continually sought professional development opportunities to stay current in educational research and best practices, applying this knowledge to enhance teaching effectiveness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Gathered materials and resources to prepare for lessons and activities.
Server
Applebee's Grill + Bar
Killeen, TX
08.2022 - 11.2022
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Processed orders accurately using point-of-sale systems to improve service efficiency.
- Collaborated with kitchen staff to fulfill special requests and dietary needs of guests promptly.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Handled cash transactions efficiently, ensuring accurate billing and cash management practices.
- Upsold menu items effectively, contributing to overall revenue growth during shifts.
- Addressed customer complaints swiftly, resolving issues to maintain positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Office Assistant
Giltner Logistics
Twin Falls, ID
01.2022 - 05.2022
- Managed daily office communications, ensuring timely responses and effective information flow.
- Assisted in scheduling meetings, coordinating logistics, and preparing necessary materials for staff.
- Maintained organized filing systems, improving accessibility and efficiency of office documentation.
- Supported inventory management by tracking supplies and placing orders as needed to prevent shortages.
- Utilized office software to create reports, spreadsheets, and presentations for team projects.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Shift Manager
Burger King
Meridian, ID
02.2015 - 02.2020
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on customer service and operational procedures.
- Managed inventory levels, reducing waste through efficient stock management practices.
- Implemented scheduling strategies to optimize labor efficiency during peak hours.
- Resolved customer complaints promptly, enhancing overall guest satisfaction scores.
- Conducted performance evaluations, providing feedback to improve team productivity.
- Developed and executed promotional strategies to boost sales during off-peak times.
- Collaborated with management in setting operational goals and monitoring progress towards targets.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
Caregiver for Alzheimer’s and Dementia
Applewood/Parkcenter Assisted Living
Meridian, ID
12.2016 - 07.2018
- Assisted residents with daily living activities, ensuring comfort and safety.
- Maintained accurate records of resident care and progress documentation.
- Collaborated with healthcare professionals to implement personalized care plans.
- Supported medication administration under supervision of nursing staff.
- Encouraged social interaction among residents to enhance community engagement.
- Monitored vital signs and reported changes to appropriate medical personnel.
- Provided emotional support and companionship to promote mental well-being.
- Trained new staff on caregiving techniques and safety protocols.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
No Degree -
Mountainview Highschool
Meridian, IDSkills
Person-person communication
Child development
Classroom organization
Group instruction
Special needs support
Curriculum planning
Observation and assessment
Conflict mediation
Social development
Positive reinforcement
Recordkeeping
Patience and empathy
Lesson implementation
First aid and CPR
Lesson preparation
Loves children
Early childhood education
Friendly and likeable
Strong work ethic
CPR and first aid
Time management
Emotionally supportive
Progress reporting
Problem-solving
Behavior modeling
Approachable
Cleaning and sanitation
Customer service
Strong computer skills
Conflict resolution
Active listener
Efficient under pressure
Decision-making
Activity planning
Interactive lesson plans
Housekeeping
Interpersonal and written communication
Health and safety
Schedule creation and maintenance
Accurate record keeping
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Cleanliness standards
Team collaboration
Supply restocking
Sales techniques
Performance improvement
Guest relations management
Point of sale operation
Relationship management
Inventory management
Task prioritization
Customer service focus
Staff motivation
Opening and closing procedures
Punctual and reliable
Handling customer complaints
Relationship building
Team development
Quality assurance
Interpersonal skills
Inventory control
Certification
- CPR
- Med Tech
- First Aid
- Food handling
- Food safety
Timeline
Childcare Teacher
Precious Hands Academy
11.2022 - Current
Server
Applebee's Grill + Bar
08.2022 - 11.2022
Office Assistant
Giltner Logistics
01.2022 - 05.2022
Caregiver for Alzheimer’s and Dementia
Applewood/Parkcenter Assisted Living
12.2016 - 07.2018
Shift Manager
Burger King
02.2015 - 02.2020
No Degree -
Mountainview Highschool