Summary
Overview
Work History
Skills
Websites
Software Experience
Timeline
Generic

Kimberly McNeal

Canton,GA

Summary

Goal-oriented individual versed in greeting high-volume of projects based on individual requirements. Skilled at creating unique design and running smooth projects with a positive outcome for all involved. Highly experienced in Residential Renovation and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

10
10
years of professional experience

Work History

Construction Manager/ Design Consultant

Disciplined Design LLC
01.2013 - Current
  • 7 years Air B n B housing, handling all areas of construction and renovation for select investors
  • Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion
  • Digitally archived weekly progress and technical knowledge base photographs of all assigned projects
  • Surveyed sites to determine material needs and accurately manage inventories and budgets
  • Maintained zero site accidents and lost work days for many years
  • Verified completed projects met approved time, quality and cost estimates
  • Collaborated with contractors, architects, engineers and public agencies to complete projects within timeline limitations and budget constraints
  • Assisted in organizing and overseeing assignments to drive operational excellence
  • Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems
  • Managed homebuilding construction through all phases to coordinate delivery of quality homes meeting both company and customer expectations
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers

Sales & Marketing Manager

U, S
  • Representative for Home Décor and Garden Industry
  • Building product awareness through Trade shows, retail accounts and marketing campaigns
  • Orchestrated opening showroom at Americas Mart, establishing presence in wholesale market.
  • Inbound/outbound sales calls, customer service handling on average 150 per day
  • Quality control, social media and ecommerce sites
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained records related to sales, returns and inventory availability
  • Increased sales by offering advice on purchases and promoting additional products
  • Engaged with customers to build rapport and loyalty
  • Educated clients on current promotional offerings and products using persuasive selling tactics
  • Answered customer questions about sizing, accessories and merchandise care
  • Provided positive first impressions to welcome existing, new and potential customers
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules
  • Solved customer challenges by offering relevant products and services

Business Manager, Personal Assistant

Reggie The Plumber
  • Sales, pursuing leads with home warranty companies, property management & managing personal affairs of owner
  • Brought in new business connections and revenue generation opportunities by improving networking strategies
  • Collaborated in cloud environments such as Trello and Google Workspace
  • Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets
  • Executed business plans to further strengthen and maximize territory sales and profits
  • Enhanced and redefined organizational structure to maintain competitive edge across territories
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services
  • Assisted with hiring process and training of new employees
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows
  • Utilized personal and professional networks to identify, acquire and manage new clients
  • Sourced and ordered office equipment and supplies
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members
  • Communicated with customers and vendors positively with particular attention to problem resolution
  • Oversaw personal and professional calendars and coordinated appointments for future events

Vice President/Designer

McNeal & McNeal Inc
  • Worked with several clients at once, while maintaining original design, for each client.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams
  • Monitored industry trends, keeping current on latest changes and competition in industry
  • Identified opportunities to improve business process flows and productivity
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships
  • Attended trade shows and client meetings, promoting brand and building rapport with prospects
  • Evaluated product development strategies and prepared alternative approaches to goal achievement

Skills

  • Customer Billing
  • Customer Portfolio Management
  • Partnering and Relationships
  • Profitability Assessments
  • Sales Tracking
  • Performance Tracking and Evaluations
  • Budgeting and Expenditures
  • Team Recruiting and Onboarding
  • Account Servicing
  • Sales Records Management

Software Experience

  • Software Experience-
  • MS Office (Word, Excel ) Salesforce, Map point, Knology, Live-Ops, CSG, ACSR, BBX,
  • Momentum, Volusion, HootSuite, QuickBooks, Leads 360, Miva Merchant, MhelpDesk.Ivy ,
  • Honeybooks, Canva,
  • Salesforce Software

Timeline

Construction Manager/ Design Consultant

Disciplined Design LLC
01.2013 - Current

Sales & Marketing Manager

U, S

Business Manager, Personal Assistant

Reggie The Plumber

Vice President/Designer

McNeal & McNeal Inc

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Kimberly McNeal