Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Medling

Mountain Home,AR

Summary

Dynamic Office Assistant with a proven track record at Elite Home Health Care, excelling in customer service and data entry. Enhanced office efficiency through meticulous document management and effective communication. Recognized for improving customer satisfaction and streamlining operations, contributing to a positive workplace environment. Proficient in QuickBooks and adept at time management.

Overview

13
13
years of professional experience

Work History

Office Assistant

Elite Home Health Care
07.2023 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Office Assistant/ Billing

Andrea Daro CPA
04.2016 - 12.2017
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Purchased and maintained office supplies.

Billing Clerk

One LLP Law Firm
04.2012 - 02.2016
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

Education

New Life Christian Academy
Paducah, KY

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Mail handling
  • File maintenance
  • Professional and mature
  • Front office management
  • Clerical support
  • Document management
  • Filing and data archiving
  • Office supplies management
  • Valid Driver's license
  • Mail sorting and distribution
  • Multi-line phone proficiency
  • Payment processing
  • Quickbooks

Timeline

Office Assistant

Elite Home Health Care
07.2023 - Current

Office Assistant/ Billing

Andrea Daro CPA
04.2016 - 12.2017

Billing Clerk

One LLP Law Firm
04.2012 - 02.2016

New Life Christian Academy
Kimberly Medling